The reason for me to go for this hotel was its central location, in walking distance to bus and train station on one side and to the old town on the other. The start was good: a free transfer from the quite far away airport was included, then a very friendly young lady checked me in, also giving me plenty of information, especially about restaurants. Going up by elevator (no other choice from the reception) to the first floor and then up a quite narrow staircase to the second floor, I found a pleasant room facing the Slovenska Avenue.||Since I quite liked this room I asked to get, if possible, the same one for my return, but it was not be. Instead I was given a tiny room on the first floor facing the backside (apparently the hotel was booked out). In this room I was not happy at all. There was hardly any storage space for anything and just a very small wardrobe by the entrance door. My suitcase and shoes I had to leave between the double bed and the glass wall of the bathroom. Temperature was a constant 24° C (which could not be changed and which was too much for me at night) and there was a green light blinking constantly from the smoke detector on the ceiling. Mentioning this to the reception a technician came, but he didn't manage to change anything.||Breakfast was included, but since the hotel not only has no lobby, but also no restaurant, it had to be taken at a nearby café. Start was at 8am, when there was a queue already outside. Out of six times I only went there once, since the start is too late, if one goes on excursions as I did. Luckily I was at the hotel also on Sundays, when the café is closed and breakfast has to be taken as of 7am at a hotel about 500m away, where there was a nice buffet. There are tea and coffee making facilities in the room, but useless for me, since I don't like the '3 in 1' Jacobs sachets, where coffee is combined with milk powder and sugar.||There was a not very ecological daily change of towels and in the bathroom there were no soap bars or liquid soap dispensers, just small plastic bottles as for shampoo as well. The floor in the room on the other hand never saw a dry cleaner during my stay. Strange for a hotel in a European capital city is also the fact that only cash payment is accepted, something I had seen for the last time at 'rooms to rent' on remote...
Read moreOkay. This hotel is maybe the most well thought and modern hotel I have been to until now. I have been to many 2- to 4- star hotels over the last few years.
The good: This hotel does stand out in many ways. The communication is really quick. The receptionists are really sweet, and they primed us about the city as soon as we reached. We were informed that we can simply grab as many bottles of water for free while coming or going which is a very sweet gesture. The features in the room are excellent. Though the rooms are slightly small, it does not feel congested. The location is perfect. The color palette of the rooms is awesome! They have touch screen lights to switch on lights, do not disturb and to request service. The internet is really fast. The room comes with a folder with recommendations of places to eat, we followed exactly those and these were perfect, unbiased and helpful recommendations. When we left the hotel, they gave us gifts! So sweet! So well thought.
What is missing- Payments need to be done in cash. We would have liked to not carry so much cash around. Especially when cards were accepted everywhere else in Lubljana. They are not a classic hotel, so there is no restaurant, no breakfasts, no laundry service, and no iron boards. While I did not miss the food, I did miss out on...
Read moreThere are lots of hotels in Ljubljana, and the city is small, so find another hotel and the location won’t matter, as everything is close by. Wifi is slow and sometimes non existent. Hotel A/C doesn’t work properly, so the room is always extremely hot and humid, nothing dries at all, like towels.. hotel only takes cash, which is an inconvenience. No breakfast at hotel. Hair dryer only goes for a couple mins, then shuts off. Maybe it needs to be Vaccumed and overheats? Every single day the elevators were always being worked on the entire week we were there.|Occasionally it would work, if you didn’t mind the risk of being inside when it decided to not work….. this meant that you had to use the stairs not in the lobby, but at a back entrance only accessible with staff with a key to enter. Exiting could be done without staff. This meant you had to walk outside in a dark alley way, where one time we were propositioned to buy drugs. I wouldn’t want to do this after dark. The location is basically the only thing it had that was positive. But since Ljubljana is small, any hotel in any location would be fine. Do yourself a favour and find another hotel. Staff expressed surprise at the lack of wifi, but all our devices had issues with...
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