McDonald's Pritchard Street — Restaurant in Gauteng

I went to this mc Donald’s to buy a simple choc dipped ice cream 🍦 . The lady who was serving the ice cream was handling the cone with her dirty hands and short nails and touched it all over the neck of the cone and the base without even a Soviet it was soooo disgusting that I asked her for another one handled with a Soviet. The lady there just started being rude and speaking in a disrespectful manner. I didn’t talk back to her and I just left without even a refund or a redo because they didn’t want to waste cone they said to me. So They expected me to eat that ice cream because they didn’t want to give me another one. So I just left without anything. This was sooo ridiculous. We are expected to eat unhygienic food products. I will never buy anything at this mc Donald’s .... who knows if they were even gonna spit on the next one.....🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮 Cox with that attitude anything...

Had a bad experience today when I bought 2 ice creams for my daughter's on the designated ordering and paying points. 1 their system was not talking to my online app of which I lost out on the orders and points on my app. 2 I sat down and had to wait for ice cream order when it came my daughter's went to collect but to my surprise the ice cream 🍦 was watering which and out of shape No serviattes where given and when I questioned the guy serving them he just said sorry. He was not wearing uniform just a black tshirt and no name tag for me to have a point of reference. Extremely disappointed if the iron was not ready to be served why not say so instead just do anything without any care or explanation. Very very disappointed 😞. I once worked for McDonald's therefore I'm fully aware of the service that must be rendered to customers of which this is not the one...

I would like to complain about this store. Myself and my husband are regularly customers there. We are disappointed every time we go there as of late. The manager has no respect, and treats us like nothing. Not the first time.

The first time an incident happen when I complained abt the chips I was served. It had no cheese on. Only the jalapeños. The manager bluntly said it's not her problem.

The second time was this past Saturday, as I took my kids there. I struggled abit on the screen and went to her and asked if she could help me with ordering as I can't seem to order the family meal. She gave me one ugly look and said that she can't help me as I'm nt her priority right now. She needs to concerate on the other customers and the till.

I'm disgusted with this behavior. Am I not a paying customer.I doubt il be visiting that...