I took my husband and family for his birthday dinner (4 June 2022), the restaurant has the most beautiful vibe. However, the level of service we experienced was horrifying from the Restaurant Manager. We had complained about the Butter Prawn and Chicken curry, as this meal was ordered by 3 of us (sitting at the same table). When we compared the meal, i was given 2 super small prawn, while my mum has four and my dad has none. We called the manager, and he hastily got 2 additional waiters to removed all plates (while we was still eating), this left us stunned. After, 5 minutes he returned with an explanation from the chef, stating that the curry was cooked in a big pot and we should not expect everyone having the same meal. I was stunned, as this restaurant had brilliant reviews, yet they confirmed that there was indeed no consistency preparing meals. However, he did give us the option to change our orders, which 2 of us did. My mum, wanted the same meal, so this manager went to the kitchen and brought her, the exact same plate, with food half eaten. This was beyond disgusting. Unfortunately, I will never come back to this restaurant, as the experience received by the Manager, was beyond pathetic. Being part of such a large corporate hotel company, please look at employing people that are more aligned to Southern Sun groups values. as this manager did not have any customer...
Read moreI love this Intercontinental hotel restaurant which is practically on the airport doorstep with a walking distance from airport. No need to take a shuttle bus or taxi to access the restaurant. This is my go to chill place when I need a quick bite after a flight or when am waiting for something. The service is all stars and the staff is so professional. The food menu is classic selection and accomodating. The restaurant is well decorated with an African touch. The hotel and restaurant included has a great ambience. The seating area includes a fine dining area inside the restaurant, a covered patio area overlooking the airport with casual seating area and a huge lounge area. I am non alvoholic so not sure on the alcoholic drinks but I always enjoy the wide variet mocktails on offer. My favourite is sunriser. I have visited several times and the consistency needs an applause. The toilets inside the hotel reception are are clean and top notch. I am not certain on parking availability at the restaurant. I will gladly recommend Quills to top...
Read moreI really liked this restaurant a lot as there was a plethora of options to suit any palette. Here, I tried the springbok for the first time and was blown away with the way it was cooked as it was tender and lean in a very good way. I really liked how the béarnaise sauce complemented it and the sweet potato fries complemented it as a good side dish. I really wished we had the opportunity to try dessert but we were too full from the delicious food!
For breakfast, we found the food to be quite good but had to wait quite a while for our ala carte dishes to be served. Unfortunately, one of the poached eggs for my eggs benedict was overcooked to the point of being hard boiled but the flavours were still there. The buffet options were also pretty limited as there were mainly just pastries...
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