tashas Mall of Africa — Restaurant in Gauteng

Ok breakfast this morning, few areas can be improve such as communication with waiter e.g ask for well done fried egg with waiter for the toasted sandwich still not fully cooked inside, we did mentioned it to the waitress who took over half way he service, we are not the type to complain with management which was clearly invisible this morning, besides the gents host(ess) at the door, asking us to sanitized on arrival

We ask the first waiter if possible to have the green smoothie without the banana and was told no how it's made....we were just looking at a lighter smoothie

Half way through service another waitress took over

Tashas IMHO have always been consistent over the years perhaps it was the holiday season and everyone let their guard down, as the place was not very busy

When it comes to customer service and let the slack happen which BTW we are demanding, just simple follow up makes a difference, e.g we have to ask for extra napkins during our meal, little attention to details goes a long way.

The 4 Star ratings is based on fairness of previous experience over the years, either in Hyde Park, Sandton or the many outlets in the Cape, which we have experience, the place have so much potential in Mall of Africa, our advice dont take the consumer for granted, every F&B operation can have an off day, that's why management is here to lift the team and be present guys that's all, will give another try in the near future,...

I had savvas chicken pasta which is the only item I order as a staple at any Tashas (Menlyn Maine, previously Umhlanga Gateway and Lynwood Rd) for sit down and take away.

Pasta was well prepared but the supposed creamy sauce very watery and quite salty. Unsure why they don’t get a proper pasta chef vs taking chances with such a delicate dish. Very disappointed esp for R206.

Waking up to a massive headache due to the high salt content and watery cream used. Waste of money on a dish. The sauce is called creamy sauce for a reason.

Please get a pasta chef or one who knows how to prep sauce just right not a chancer. First and last time eating their pasta. It’s actually annoying! and I dont expect an apology.

In hindsight, I should have raised it with the supervisor or manager whilst in the store vs now.

I was immersed in conversation and not ready for a store rep to be in denial about how often the chef makes pasta, or no one has a problem with it & start hovering around my table in a panic as if Im clueless as to what I am tasting i.e. high salt content and a watery cream (and not creamy). The headache post the meal I have...

Considering your shop has only just recently opened I find it strange that your manager JR would say something to a new client that would turn them away from your establishment. As we entered JR told my wife who was sitting on the couch that should our sleeping daughter wake up and we need to feed her that she should move to a chair as the couches are difficult to clean... after we had ordered drinks my wife told me what JR had said, so I asked for the bill as I do not want to spend money where a couch is more important than a client! My waitress went to the back and spoke to Thembani (who as far as I am concerned is your most invaluable staff member) Thembani then came and apologised and refused to let me pay for the drinks. If your couches are so important please put a sign up stating that your couches are more important than your clients. To be honest we were made to feel that our daughter was likened to a pig. I must say that you have lost myself, my wife, our children, our friends and family as clients... so I hope the couches...