Restaurante Maki Wang Alicante | HOT POT DONG I 冬火锅 — Restaurant in Alicante

Normally I want to give 0 stars, but unfortunately I can’t do that so I’m forced to give 1. The service is absolutely horrible! First of all the chinese waitress which is also the boss of the restaurant seems to be there to drive out the clients instead of advertising her restaurant in a good way. She is unbelievably unfriendly and comments on every order you make. I don’t know why this is an „all you can eat“ restaurant when she clearly tells you to stop ordering. She even tried to trick us and said that the poster on the wall says that there is a limit even though it only says that you have to pay an extra of 8€ per dish if you have leftovers. Furthermore she doesn’t explain the concept of the buffet properly on purpose so you leave without getting your full capability of what you actually paid for (second drink is for free and the buffet includes a dessert). We didn’t even finish our ice cream and she already cleans the table and puts everything away. Besides her staring like a chinese dragon, she keeps huffing and puffing around and tries her best to make you feel uncomfortable. By far the worst experience of service I‘ve ever came along. I definitely do not recommend this...

DO NOT RECOMMEND THIS PLACE AT ALL. we were 7 adults with 5 kids, we were asked if we wanted a buffet or from the menu and we said menu. we got our food after around 30 minutes but the kids got their food more than an hour after us because they forgot the food and we had to ask them twice to bring the kids food. they spoke no English and really poor Spanish. the service was the worst. not only that, the staff is extremely rude and talk over you. then they try to charge us for a buffet 260€, so it was corrected to 170€, but they still tried to charge us for more food and in the end we paid 130€. when we were paying a table where there was a gas cylinder caught fire and the smoke started to get heavy and everyone coughing badly, the owners try not to let people out who had children, it was a terrible experience....

Review in/en English y español WARNING, SCAM, SCAMMERS, read the last paragraph at least.

I went with my family to this restaurant for the first time. From the beggining the waitress was extremely rude. I come from the USA and our service is pretty bad there but this restaurant wins the prize for the worst service. WARNING! SCAM!

They ask you if you want to order buffet or menu? Buffet is almost 19 euro and menu is 3-5 euro. We chose menu and stated it multiple times. Keep in mind it was my wife, and 2 children with me who barely ate some old crusty rice. When the bill came, they charged for the buffet, I asked the guy that I order menu. Then 2 Asian ladies came and started speaking crazy and loud and making a scene. I think this is their script here because they get away with it. Problem is I had swiped my card before I read the check… I usually don’t worry about the price here in Spain. Anyways, I lost 90 euros to these scumbags. Warning, DO NOT EAT HERE.

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Reseña en/en English y español ADVERTENCIA, ESTAFA, ESTAFADORES, lean al menos el último párrafo.

Fui con mi familia por primera vez a este restaurante. Desde el principio la camarera fue extremadamente grosera. Vengo de Estados Unidos y nuestro servicio es bastante malo allí, pero este restaurante gana el premio al peor servicio. ¡ADVERTENCIA! ¡ESTAFA!

¿Te preguntan si quieres pedir buffet o menú? El buffet cuesta casi 19 euros y el menú cuesta entre 3 y 5 euros. Elegimos el menú y lo indicamos varias veces. Tenga en cuenta que fueron mi esposa y mis dos hijos los que apenas comieron un poco de arroz viejo y crujiente. Cuando llegó la cuenta, cobraron por el buffet, le pedí al chico que pidiera menú. Luego vinieron 2 mujeres asiáticas y comenzaron a hablar locamente y en voz alta y a montar una escena. Creo que este es su guión aquí porque se salen con la suya. El problema es que había pasado mi tarjeta antes de leer el cheque... Normalmente no me preocupo por el precio aquí en España. De todos modos, perdí 90 euros con estos cabrones. Advertencia,...