La Yaya del Poblenou — Restaurant in Barcelona

On arrival we ordered a Greek salad, potatoes bravas and paellas. The waiter tried to get us to buy 2 paellas and explained that they are small, we said no one is enough as we ordered other food to go with it so we just want to try a bit of everything. 5-10 minutes after ordering the waiter came back again and tried to get us to buy 2 paellas agin once again we explained that one is enough for us. When the bill arrived we were charged for 2 paellas. We explained that we only wanted one and will not pay for 2. The manager came over with the menu and showed us that on the menu it states minimum 2 however this was not explained at the start. This was Very embarrassing as the manager was raising his voice and was refusing to understand what we are trying to say, everyone was looking at us. The waiter who served us came over and pretty much agreed with what he said. In the end we didn’t have to pay for the 2 paellas but it was very embarrassing to get to this. The manager or owner (Chinese man) said okay you don’t have to pay the waiter will pay for this mistake which to me sounds very bad and I would never say that to customers! Feel sorry for the people who have to work with this manager. The staff are very lovely and friendly no issues with any of the waitresses it just seems that the manager (Chinese man) is very rude and harsh on them and also trying to get them to over charge customers. The food...

La nostra experiència ha estat molt dolenta. Servei: agradable pero lent. Des de la comanda fins a l'arribada dels plats, que eren per compartir, més de 20 minuts. El local no estava ple i alguns plats eren freds i fàcils de preparar. Ni parlen ni entenen el català. En aquest local no et poden atendre en català. Qualitat i menjar: nosaltres vam menjar: Nachos amb formatge cheddar, guacamole i pico de gallo... el cheddar no ho era, era una mena de salsa bastant líquida com la que venen envasada al súper, i el guacamole era de pot. Seitons a l'andalusa... eran força grans, quasi una sardina, i no els hi havien tret les tripes. Fastigós. Vam avisar al responsable del local i els va retirar. Ens va explicar que els compren en bosses i sempre venien nets, i que no sabia què havia passat. És a dir, un altre plat processat. Calamars a l'andalusa... canviem seitons per calamars i no guanyem gaire. Oliosos i sense més sabor que el de l'oli de fregir-los. Hamburgueses, 1 amb formatge i l'altra completa... Bon aspecte però inmenjables! Una massa compacta de carn que costava de mastegar. El pa de seguida es va empapar amb el sucs de la carn i es desmuntava. Les patates que acompanyaven el plat, dolentes. El bacó de la completa estava bo i cruixent. Tàrtar de salmó amb guacamole... un altre cop bon aspecte, però res de gust. El salmó no tenia gust de res. Mai m'havia passat menjar una cosa sense gust de res en absolut. Preu: sense el descompte em sembla car per a la qualitat que donen. Espai: tenen terrassa coberta amb calefactors. L'interior està decorat amb gust. Els lavabos estan descuidat i bruts. El de persones amb mobilitat reduïda el fan servir de magatzem de trastos. Atenció al client: molt correcta en els temps que corren... davant el problema amb els seitons i les hamburgueses, el responsable del local ens va fer un descompte i no va co rar, òbviament, els seitons. En definitiva, agraïm l'atenció per part del responsable, però som del barri i tenim centenars d'opcions per triar. Potser tornem a fer un cafè, però difícilment tornarem a menjar. No...

My husband and I went here for dinner twice while we were staying in Barcelona over the holidays. We spotted the restaurant from our hotel and were happy to find a place that was not only open on Christmas Eve but also close by. We both ordered pasta our first night there and it was delicious. We went back a second night and had steak and pasta. Service was great, the owner even stopped by our table to check in. Prices are reasonable and the atmosphere is lovely. I’d highly recommend this restaurant for...