Aromas British Cafe — Restaurant in Benidorm

We ordered breakfast with a large orange juice costing €4.50. The breakfast quality was average: thick hard bacon toast that was half toasted, we asked for chai and got normal black tea and quite dry scrambled eggs but worse the orange juice was the cheap instant type tasting of artificial sweetener and tasted horrible. We told the owner we didn’t like the orange juice and asked if he had fresh orange juice. We were told we were the first ones complaining about it and since I had tasted it couldn’t replace it. I ordered a water. The bill came and the orange juice was still on the bill. I asked about it and the owner told me that since I drank from it we had to pay for it. I told him I wouldn’t pay for it and lost my cool and swore at him which I regret. He stormed back out with the bill without the orange juice called me names and told me to never come back. I was sworn at multiple times and treated horrible. After a few minutes I walked back to the owner who was still fuming I apologized for swearing at him and he apologized for his name calling. We shook hands in the end and I am glad we talked it out. Unfortunately that doesn’t change my 1 star review and I will take the owners advice and never...

Firstly the girl brings out the tea b4 the breakfast dont like that ,didn't like the sausages they tasted like cheap frozen ones ,the bacon was too thick the beans were defo not heinze the butter on the toast was cheap butter and there was no offer of brown or white bread .....after breakfast asked what the tax money paid on the receipt was for and the girl abruptly said, I don't know but you pay this amount, pointing to the total on the receipt, I said I know I was only curious as to what it was for on the receipt , so the nxt thing I know some man I take it judging from his dirty t-shirt tapped me on the back I spun round to find him banging his chest with his finger saying I pay that tax on every receipt it's me who pays it not you, i felt my face go red and felt intimidated, I jst said awe ok I never got the chance to say I was only innocently asking a question and basically was told off for asking....it made my husband and I feel like scalded animals and...

“3 Spaniards and 2 British walk into a cafe”. Sounds like the start of a bad joke😂. In Spanish we asked for a table of five, the waitress response was “English!” Not “I’m sorry I don’t speak Spanish”, or “Sorry, do you speak English?”…no…simply a one word response “English” served with a scoul. This is rude in any language.

We appreciate this is a British cafe in Benidorm and we came for an authentic English breakfast but this is still Spain.

However, the food was great. The portion was perfect, cooked well, with proper bacon and even HP sauce on the table!

I have noticed the owners like to mention in their review responses the need to speak to the staff at the time to rectify any problems. However, only in English and with a slice of bad attitude it seems.

Be...