Bilbao Berria Ledesma — Restaurant in Bilbao

I had the worst experience of my life a this restaurant. I went for dinner with my brother and soon realised that I was not feeling well. I noticed my stomach was unsettled so I told the waiter about it and asked for a camomile tea. I went to the toilet and realised that I had diahorrea. I then started feeling really dizzy so I came out of the toilet as I was worried about fainting inside with the door locked from the inside. As soon as I came out, I was about to faint when suddenly I started vomiting everything I had eating in the last 2 days. It all came out on the main basin so I told one of the waiters about it. Suddenly the owner came and told me off for making the mess, stating that the basin will now be blocked and I should have done it in the toilet. I noticed he never asked me how I was feeling or whether I needed a doctor or another camomile tea. He was only interested in his high class customers and how it would look to them. I didn't count as a customer at all. I had noticed he was very welcoming of his regular customers but we were new and clearly didn't fit in with them.

I told my brother we should leave after I paid €50 extra on the food bill to ensure I paid for the cleaning and whatever he thought I had done wrong.

My brother stopped to talk to the waiter and the owner who kept saying that it was wrong of me to have vomitted on the basin. I left the restaurant and waited outside. I then noticed the waiter and the owner/manager came to give me back the €50 I had paid extra. I said I didn't want to see him in front of me and the €50 could be given to staff as my tip to them.

I never seen such a lack of empathy by the owner or a manager for a customer in a restaurant that is described as upscale place. I will never returned an would not recommend it, if you need real treatment or get sick.

He made me feel as if I didn't count at all and I was not human. He had no people skills and no empathy at all.

My brother had to eat his food and mine, as I couldn't eat anything all and he...

⭐️⭐️⭐️⭐️⭐️ My Bilbao Love Affair Started Here – Pintxos, Vermouth & Pure Joy!

We discovered Bilbao Berria Ledesma by chance while wandering through Bilbao with two foodie friends. From the street, it glowed with warmth and sophistication – the kind of place that makes you stop in your tracks. Through the window, I saw the amber lights and the bustle of happy diners, and turned to my friends. “Shall we go in?” That was the start of my love affair with this spot.

We sat at the bar near a huge glass keg of house-made vermouth, which instantly caught our attention. The bartender welcomed us warmly and, with theatrical precision, sliced a paper-thin circular twist of orange peel before dropping it into our glass. The vermouth was a revelation – subtle, smooth, and wonderfully quaffable.

The food was just as impressive: Croqueta de Jamón (€3.20), creamy and crisp, Pork Belly (€4.90), melt-in-your-mouth perfection. We loved it so much we came back later that evening for more – Mini Burger (€4.95), Taco Ternera (€5.50), Huevo Foie (€5.50) – each dish bursting with flavour and beautifully presented.

The prices are surprisingly reasonable for the quality, and the elegant, hidden dining room at the back is a welcome bonus.

This is hands down one of my favourite restaurants in Bilbao – warm, lively, affordable, and unforgettable. I’ll be coming back again...

Una estrella por: El pan lo cobran, y sin embargo no viene en la carta, y tampoco te lo comentan los camareros cuando te lo sacan, y eso es ILEGAL. Eso sí, cómo de otro modo saldrías con hambre, a precio razonable te colocan 4 trozos de pan muy ricos y variados por cabeza (1,70+IVA) con lo que al final de la comida ya no te comerías al maitre por los pies, que sin pan, ni lo dudes. Una buena argucia hostelera, por supuesto. Los precios de carta deben tener el IVA incluido, y sin embargo los precios de los platos son redondos (16€, 19€, 28€...) pero viene al final de la página "IVA no incluido", por lo que si, como nosotros, no te das cuenta, al final pagas un 10% más, y eso TAMBIÉN ES ILEGAL, por mucho que diga el jefe de sala que hasta ahora nadie se ha quejado (espero que desde ahora sí lo hagáis). Lo hablamos al final con dicho responsable de sala (una vez ya abonada la cuenta, y bastante descontentos), y nos alega que es que ha habido mucho cambio de leyes últimamente (falso, la ley es de 2006), que nadie se ha quejado hasta ahora (¿y?), y que es legal porque viene lo de IVA no incluido al final (falso, sigue siendo ilegal, que no os camelen). Nos indican (y sin nosotros haberlo pedido, pues sólo nos estábamos quejando), que nos devuelven el IVA y el precio del pan, y ya cuando nos vamos a ir tras eso, me dicen que si se pueden quedar con el ticket y tal, así, de un modo informal... Y como no voy a ir a denunciar, y la verdad no me he dado cuenta hasta más tarde de la treta, se lo he dado, pero claramente ha sido una estrategia para que no denunciemos a consumo, pues sin ticket (y foto de la carta o menú, claro), la denuncia no prosperaría, pero si les denuncias a consumo con justificantes, se les puede caer el pelo. Recomiendo nunca entregar el ticket en estos casos, aunque yo lo he dado inocentemente, y por supuesto, me arrepiento. Por otro lado, y por comentar, las alubias de entrantes muy ricas (la foto es de media ración, porque en cocina amablemente nos las han puesto en dos platos al ser para compartir con otro entrante), las pagas, pero muy ricas, la verdad. En cuanto al Tataki (13 €+IVA) y las kokotxas (28 €+IVA), escasísimas. Las kokotxas, 8 contadas (y tamaño medianas o pequeñas), y el Tataki, 5 rodajas pequeñas y como papel de fumar (que si buscáis Tataki en internet por curiosear en Google, generalmente muestran 8 trozos de un grosor medio, con lo que está ración se queda en muy escasa). Aunque el trato y los productos son muy buenos, el precio es excesivo en general y no vale lo que cuesta, y los precios deben cobrarse conforme a la legislación española, y no saltársela a la torera. (Véase la Ley 44/2006, de 29...