tldr at end

First of all: The meat is absolutely amazing. The quality, presentation and above all taste is absolutely stunning and definitely worth a visit. We had the Ox and it was by far the best cattle meat I have ever tasted. The restaurant is also beautifully decorated and has a nice atmosphere albeit the music was too loud for my opinion.

But that's about the good things there are to say about this place. Service was absolutely disappointing despite us speaking Spanish. We were shown a 1,5kg cut of our meat of choice and when we asked whether a smaller one was also available (on the menu it said starting from 1kg, we knew a "no" was a possibility. They told us no without alternative. We would have appreciated the information that with this cut it wasn't possible, but with another it was. Then we would've changed our choice. Give customers a choice. Same goes for the wine: We asked for a certain glass of red wine from the menu. Turns out they did not have that wine anymore. Did they tell us? No. Instead, they poured us a different glass of wine and only after pouring said it wasn't the one we ordered but they picked another one that went with the meat. This is a no go. At least let the patron try the wine before pouring a full glass of one they didn't order.

Lastly, we asked about the size of starters beforehand and were told they were small. After hearing the size of the meat we thought of canceling one side but decided against because they were small. They weren't. We ended up with way too much food which I don't like as it screams food waste. The taste of the starters (artichokes and fish) was ok but nothing over the top great. Also, they brought both our starters out one after the other without asking. At first, I waited for my friend to receive theirs but once it didn't come I started eating. When asked they said "the starters are meant to share". Then tell us beforehand! Again, we might have picked something else as each of us did not like the others' starter. Or we would've asked them to bring them out at the same time.

We were very disappointed in the service. It was also very difficult to get the waiters attention. Maybe because we didn't look like their typical patrons? We don't know. I would definitely return for the food but never for the service.

;tldr Meat and atmosphere amazing service disappointing - they need to communicate with the patron better prices are fair