Tries really hard to be "American" even though nothing they make is prepared in a southern, BBQ or "Texas" way being baked or broiled or pan-fried with nothing being smoked. Ribs were dry and barely edible, chicken was red and a bit bloody at the bone and the "hot links" were served nearly raw which is completely unacceptable anywhere in the world; 160F is mandatory for pork, period. The appetizers were the best part of the meal although their "Caesar" dressing was mostly anchovy flavored and their "ranch" was mostly dill and too thin. The chili con Carne was delicious and prepared the way one would expect in the states and the fries and onion rings were acceptable but not impressive. The wait staff didn't quite know what to say when we pointed out the sausages weren't cooked (like most Basque sausage there was so much paprika that the whole sausage was bright red but obviously not cooked). When we sent them back they returned with them partially pan-fried but still not cooked through, showing their obvious lack of understanding. The steaks are actually a bright spot being prepared acceptably with the only drawback being that they only have 3 standards for meat in Northern Spain; raw, medium or well. They do not grasp "pink in the middle" or medium rare or medium well, definitely leaving a lot to be desired. I would give them another shot maybe in a few more years, but from the way the waiter made it sound they have high turnover in the kitchen which became glaringly obvious with the presentation of the food. Even with a thick "Texas" facade this place can't even hold a candle to true southern BBQ, whether it be KC, Texas, Oklahoma, St. Louis, Nashville or many of the the other legendary smoked BBQ locales for true, American style...
Read moreWe visited the Rib Steakhouse this week on our visit to Bilbao. The food we ordered was acceptable, chicken wings to start which were tasty but very skimpy - could have eaten more. We both had burgers which were good american tasting burgers - salad and chips portions served with the burgers were also small.
The place lacked atmosphere, and a member of staff continued to sweep the floor as were eating.
We encountered two member of staff, the first waiter was pleasant but the second guy was so indifferent, couldn't have cared less about our custom. He spoke english so it wasn't a language problem - he just had no idea of how to interact with cumtomers. Needless to say we left without leaving a tip.
Definitely won't be back...
Read moreThe food at this restaurant is American BBQ. I had the ribs in a burger and the ribs were quite good. The burger was a bit soggy because of the sauce. I also had the sangria, which was delicious. It was sweet and mild, not a lot of fruit in it though. The service however was poor. The hostess was really rude and unfriendly. The waiters are in such a hurry that they really just want you to get on with it. In our case he took our order and brought our food, for anything else we really had to fight for...
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