Museo del Jamón

The quality of their ham is good but the service is pretty bad. A middle-aged male clerk at the bar on the ground floor was very rude. I didn't know the ham I bought on first floor couldn't be eaten in the store, so I sat at the bar area with the beer I just bought on the bar and enjoyed the ham. But this clerk yelled at me and asked me to get out with a roar that everyone could hear. I was very surprised and embarrassed, I apologized to him and explained that I didn't know that I couldn't eat take away ham in the store. However, he still yelled and asked me to get out. I felt very bad with the service as I know their food is great.

This is my first time visiting Spain. Although I can’t read and speak Spanish, I know most people in the Spain is very friendly and happy to help foreigners. I hope this bad experiences won’t happen to other people again and hope this rude male clerk can have empathy for travellers who really like to explore something good in Madrid.