I was seated on the second floor, but the service was noticeably unequal. I received the menu later than European guests who arrived after me, and it took about 20 minutes to place an order.
The waiter only spoke Spanish and made no effort to communicate in English, simply tapping the menu for me to point at. Even when I tried using a translation app, there was no cooperation.
When I raised the issue, the response was dismissive, with gestures of not understanding and ignoring comments from others. Overall, the experience felt unwelcoming and gave the impression of...
Read moreOur targeted restaurant was not open and it was raining. We just stepped in this place because it was open. I had sea bass and my husband had the swordfish. Mine came in a very small portion (no, it is not tapa) with several cubes of potato and the fish was bland. We paid 14 euro of each. I didn't bother to order even a bottle of water. By the time we finish, it was after 8, and there is only another party of two besides us. This was my first night in Madrid and I was so...
Read moreThis is an authentic spanish restaurant - food is delicious and very original. There are not enough words to express great satisfaction 👌 I am very appreciative of everything and hereby recommend my experience and thank the owner/s of this restaurant, and may God Almighty 🙏 continue...
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