Bandera Tapas Y Copas — Restaurant in San Bartolomé de Tirajana

Unfortunately, one of the worst meals we've collectively had on a holiday. Frontman makes out he doesn't give the hard sell, to be followed by lots of details of dishes... But thought we'd try anyway. Should've left after first (&only drinks - never got offered again). Same frontman came & slyly took menu off our table to give to someone else - didn't ask, didn't ask if my father-in-law had finished! When woman took order we tried to explain, she didn't even try to understand. Then we saw same man taking photos of a customers food after it was served (not very professional).

Food came - fries aren't fries, they're (probably) reheated potato chunks. Very dry, hard to eat. Chicken burger was processed looking & in a marinade not mentioned on menu! I had the cod tapas - dry & overcooked! Couldn't finish! Mother-in-law had chilli nachos - she was the only happy one. Father-in-law had over cooked pork on potato & scrambled eggs (packed full of onions (that he doesn't eat) also NOT mentioned on the menu!!) As i said, no one came to check meal, offer sauces or more drinks. We were pissed off to be honest!! Young boy with limited English collected plates & assumed food good & gave us thumbs up - my father in law said 'No - worst meal ever with a double thumbs down' the boy probably didn't fully understand, but was shocked at the response. But, no one came over, acknowledged our displeasure, offered a reduction or anything! Unbelievable! If I'd had more balls, I would've just walked out. I definitely wasn't happy to be paying the full price! Really disappointing meal & 'service'. I don't give 1 star ratings often, but we were all strongly dissatisfied by this experience. Better, friendlier & more professional places to eat along...

I will start off by saying that the server that we had was the most sincere and lovely guy! He was extremely helpful in taking our order and helping us to decide food (he has a V tattoo on his neck).

We came as a group and our friends ordered tapas which they were happy with. The starter and mains we had ordered were not good. We had the calamares fritos which tasted quite rubbery (not fresh, quite stale). We had to continuously keep putting more lemon and salt as there was no flavour whatsoever. I ordered the sirloin steak with pepper sauce (requested medium rare) and the steak was brought out well done (quite burnt). I alerted this to the waiter and he was extremely apologetic. He said that another steak would be on the way cooked medium rare. The second steak that I received was medium (which is better than burnt) and so I decided to give it a try. The meat had no flavouring or substance to it. It was extremely bland and not cooked to the temperature requested. It was not enjoyable. I flagged that to the waiter again and, once again, he was extremely apologetic. He asked me if I wanted anything else. I said that i was fine but I’d look at the menu just incase. Once I got the menu, I wanted to order a small side. I ordered the chicken skewer with yogurt. This came and the chicken was cardboard. I have never cried out of hunger but this visit honestly brought me to tears as I just wanted a nice meal with my friends (who seemed to enjoy their tapas).

The server we had was consistent and amazing in helping us. I believe the kitchen may have just been overwhelmed with customers or had an off day however, on this particular day the food was below expectations...

Average Tapas

We ordered tapas with waiter Mike, who was very friendly. Started with tinto de Verano and a Coke Zero (350 ml) with some Pan Ali Oli, bread was warm, which we prefer.

Then ordered Gambas al ajillo, Pimientos rellenos de bacalao (very creamy) typical Canarian Papas (potatoes) arrugadas (with red mojo) & abuelas Albóndigas.

Food was served quite fast. The meatballs were too salty for my liking and were also served with potatoes. So we had double the potatoes

Lastly we ordered 2 cappuccinos and shared a brownie with ice cream. Cappuccino was good but the Brownie was unfortunately very dry and room temperature rather than warm.

Summary: not bad but also not great, wouldn’t return. fast & friendly service average tapas Toilet does not have a baby...