Extremely disappointed with my experience here. I came to the restaurant at 3:45 PM, and according to Google Maps, they close at 4:30 PM. But when I arrived, I was rudely told that the kitchen was already closed and I couldn’t be seated. If the kitchen closes earlier, then the listed hours online should reflect that. You can’t claim to close at 4:30 and then deny service 45 minutes beforehand. It’s misleading and a waste of people’s time.
No one mentioned anything about making a reservation for the next day. I told them I might come back tomorrow, and they simply said “okay”—with no warning about being fully booked or needing to reserve.
So I came back the next day, walked 25 minutes in the heat, and when I arrived, the host asked if I had a reservation. I said no, and they immediately told me they were full. I then asked if I could sit at the bar. At first, they said the bar doesn’t require a reservation—but then told me the bar was also full. I asked if I could wait for a spot, and they said no, they weren’t allowing anyone to wait either.
The staff was dismissive and unhelpful both days, and the overall attitude made me feel unwelcome. After spending time and effort to give this place a try, I left feeling incredibly frustrated and disappointed. Definitely won’t be returning and would not recommend this place to anyone looking for respectful service and basic...
Read moreWhoever thinks this is a good sushi restaurant must be out of their minds! Let me be honest, the place looks amazing and since I first saw it I always wanted to come eat here. The prices were on the high side but I was expecting this, after all this is a fancy restaurant, ah the service was also very professional so that's good. HOWEVER, I was really dissapointed after I saw those tiny tiny sushi pieces for €16 per 8 pieces. If you order the more expensive ones, which got 10 pieces, you actually get the same 8 pieces but cut thinner :)))) So I was hoping it's gonna taste really good then, because how come otherwise the cost so high? Honestly I had WAY better sushi in Lithuania, Portugal, Germany for prices ranging €5 to €10 with twice larger sushi pieces. They added literally a droplet of wasabi (and yeah its not the real wasabi, just the wasabi paste). I would not recommend this place to anyone. Although we didn't try any desserts - didn't want to get even more dissapointed :) (the sushi in the picture...
Read moreAmazing experience at Nozomi from the start and till leaving the restaurant. Attentive and swift staff, restaurant rules about respect and quiet atmosphere, truly Japanese design of the place, nice dishes and ceramics. Food is a whole another topic to cover - I was glad to see organic and bio ingredients. We truly enjoyed the food and ordered some things twice. The bill wasn’t as high as one would expect for this quality, and Nozomi is one of the restaurants in my top list for Japanese food in Europe.
The only place for improvement is the tea selection and having a traditional mochi as well. Please add some properly served Japanese tea (in a teapot, not in a mug) - some Genmaicha, Sencha or Hojicha would be great. Mochi is a bit too fusion for me, I’d appreciate being notified about it in advance or having a traditional mochi as an alternative. These are just ideas for improvement, I still would put 6...
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