The food I would give 3, service would be 0.
When the waiter saw unfinished food and asked for the customer’s feedback, the first reaction is to question the customer’s taste, if so, why do you even bother to ask?
I have told the servers that I am pregnant ahead of the meal, and cannot take anything not fully cooked or contains alcohol. They still present the not fully cooked meat and sauce made with red wine. When I asked them to bring it back to have it fully cooked, the waiter Gerry said”why don’t you try first?” Do I have to try to know that the meat is not fully cooked? JOKE.
And what’s even more ridiculous is, we noticed that the red wine sauce and asked, Waiter Gerry said, even the sauce is made of red wine, he can guarantee that there is not alcohol inside (HOW?), and then I emphasis “I am pregnant and cannot take risk, if anything happened, will you take responsibility?” He said he will, and then he said”we are disappointed that you don’t trust us”. SO UNPROFESSIONAL.
And by the way, there are flies in the restaurant, they STOP at your food. The waitors explained it by “because they are located in the mountain”, and they did nothing to try to get rid of them during the time we dined. As a matter of fact, we don’t have flies flying around in our hotel in grindelwald. (we keep our balcony open all the time)
When we asked for the bill, and would like to skip the sweets because our friend is feeling sick, Gerry laughed and said, “now you are feeling sick, do you want some shrub?” Totally inappropriate.
I totally understanding now why they lost their Michelin star,...
Read moreThis was such a lovely dining experience in Switzerland! The food was fantastic and such a umami and flavor explosion in our mouth! We haven’t had those flavors in Switzerland yet until we came here! I really hope this place receives a Michelin star soon because it felt like we were in one!
FOOD: everything was fantastic from the amuse bouche to the main courses. There was a lot of unique textures to all of the dishes and mains. I loved the fish courses, tartare, gamey meat main. The palate cleansers and bread in between was also fantastic!
We did the 7 course meal and there were a lot of fun surprises! The meal reminded me of many 1 star Michelin restaurants!
SERVICE: the service was fantastic! It was unpretentious and very inviting and welcoming which I loved. My only feedback for the restaurant is that I noticed at many higher end establishments they usually clear dirty plates away right away. There were moments when our plates weren’t cleared for about 15-20 minutes and even some waiters would see and pass by but they weren’t our main server. Not a big deal but I think this small detail would really help!
PRICE: the price was very reasonable for everything we got.
Another note is the view is absolutely gorgeous!
Overall I...
Read moreMy husband and I recently celebrated our anniversary at Glacier Fine Dining, and it was the best dining experience we have ever had. We did the seven course tasting menu with wine pairing, and the entire experience was incredible. We began with snacks and drinks outside with a gorgeous view of the valley and mountains before moving inside, which has crystal-like pendant lighting and beautiful textured artwork of the mountain and water views. I loved the attention to detail in how the decor incorporated the hotel's themes with glacier water and crystals, mountain-like organic texturing, and gold detailing of the natural, glacier shapes.
Every course and wine pairing was excellent, and I was quite taken with how beautifully presented and unique each one was. The staff were all equally incredible. They were so knowledgable, genuine, and friendly. They went above and beyond to explain all of our questions about various aspects of the meals and wine pairings, and their expertise was evident.
We are so glad we chose to celebrate our anniversary here and could not have asked for a better experience. Next time you are in Grindelwald, make sure to plan an evening at Glacier...
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