Chez Mario — Restaurant in Lausanne

Overall disappointing, I’m afraid. Staff not very flexible unfortunately. We asked for the window table seeing it was not occupied. The restaurant had enough, vacant space, but staff insisted it could be only used by 4 people. That was actually reason enough to turn on our heels right on the spot, but we swallowed it. Moments later same seats were taken by 2 other clients. When we pointed it out, we were told, they waited for 2 more to come, which though not happened whatsoever. So much so, the one pizza ordered did not live up to expectations nor anything close to pictures posted by TripAdvisor. There was a small bulb buffala cheese but missed the fresh basil completely. We asked ourselves what the difference was to the Margherita that was 12 CHF cheaper. Lastly the topping was kind of watery, maybe from the buffala, but nonetheless … Not arguing anymore in front of people, but conclusion remains : It was our first and last time to visit. The staff must felt our dissatisfaction, as not even bothering to activate the tipping function on the terminal … well, it spoke for itself and in any case, I do not tip no more for such kind of service … the blame for our part is that we have perhaps not researched sufficiently. We could have otherwise spared us the...

Pizza is good (we took 3 kinds), but I wouldn't say itis perfect, as I've read in reviews before going there. Someone already commented on the quality of mozarella in pizza - it does not seem great. In terms of place itself - it is in the old building facing one side (terrace) ugly internal yard between buildings and windows of the main room face the street. Main room is not nice, lacks fresh air and a bit tight sitting. Terrace is a shame. Walls are all covered with text and pictures (it is alowed to leave your mark), but if it was on normal rennovated interior, could be good... But the place looks like it had not seen rennovation too long. So, I think it is for nostalig people who used to come here many yers ago. Or for young people who look for kind of "underground" style place... This is...

The pizza was good, the rest was terrible.

We came with a party of 10 people. After a long wait, we basically became unpaid employees. The waiter gave us a pen and paper to write our own order, which we had to bring to the kitchen. The wine and beers came about 10 minutes after the pizza, without the tap water we asked for. May we have tap water please? still or sparkling? tap water please :) so still. tap water? The waiter brought a single tap water bottle for 10 people and no glasses. When he came to pick up the plates, he asked for us to pass the plates over. We were glad we didn't have to clean the dishes! We weren't offered desert. We were asked to pay the bill at the till. If only we had received a tip. Won't return. Shame though, it's...