Hoa Sen — Restaurant in Lausanne

Horrible service mind - Aucun esprit de service

We arrived at the restaurant almost 2 pm and asked the waitress if they still accept the clients, the fact that they didn't seem rush or anything we decided to eat here.

We wanted to order the fish but the waitress said it may take 30-45 mins to cook, so we didn't order it but go for something like the set of meat, vegetables and Vietnamese crêpe. We ordered as well noodle with soup and one fried raviolis to share. the waitress gave us only one empty plate, so we asked for another one, she just took out the plate that she use as a saucer of the noodle bowl and handed it to us in a manner like "Here it is!".

While we were eating, but just put our hand out of the dishes, the waitress go straight to us and asked if we finished eating, once we said no, she said 'because we close at 2:30 pm'. We felt like she was watching us all the time and once we finished our last bite, she rushed to us with the bill, without a word 'thank you' or 'have a nice day' or anything showing her politeness at all.

For the food, the only dish we found nice was the set of meat, vegetables and Vietnamese crêpe, which is very authentic and particular. The waitress didn't even suggested us how to have it, luckily, we used to eat this kind of dish before. For the noodle soup, totally plain with bad quality of meat and the shrimp was fake ones, I don't know what they're made of but the texture was not like a shrimp at all. The fried ravioli's stuff was full of flour than pork and shrimp as they claimed.

My summary - If you want to enjoy your time eating and discussing,...

The bun thit nuong was good. The chai gio in it was excellent. The pork portion was not grilled pork but char chu pork, an inauthentic cutting of corners. Grilled porc redolent with grilled flavor is the centerpiece of this normally medium priced dish. Not here. CHF 27 is too expensive given the short cuts. No small bowl of nuoc mam to which one can add chili garlic sauce to taste before pouring it over the other ingredients and mixing was offered. That was in the bottom of the bowl. Nice spacious setting. Reviews here mention Bun bo Hue. Am curious if they use shrimp paste and pig’s feet. Those make for a real Bun Bo Hue. The nearby VNese restaurant...

We had received mixed reviews from our friends about this place. Some like it, and some hate it. We wanted to find out by ourselves in which category we would fit. Unfortunately, it's clearly the latter. Service was bad, the interior felt old and more importantly: the food was dull. Although we ordered two different dishes, we could barely see the difference between them. On top that, it was the most expensive meal we had in a while. Very...