ASIAWAY RESTAURANT WINTERTHUR — Restaurant in Winterthur

I ordered two menu with seafood and they were too salty. I could not finished mine. It would better to put less salt in order that clients could add more teste by themself (they provide additional seasoning sets) the various of menu is good so I give 2 stars.

Service is terrible. At first visit, I've experienced a rush service from a man (who was called "chef") During the time, it was a rush hour but we come early that we can see less clients in the line. During we took a look for the buffet and making a decision in front of the buffet line. The man asked us (two women) Was wollen sie? I said we are thinking and have to answer twice until he, with his gesture, show us that we should go out of that zone then with annoyed face . I first thought because of the long line but at the time I saw no one behind us. I feel so uncomfortable and embarrassed with his welcome.

My friend ordered menu uncomfortably. When we pronounced or called Menu wrong, we pointed it with the finger to comfirm, he was not only help but also correct us with high tone. I think if you don't mind this way of service it would be fine for you. But I would appreciate more emphathy from the staff.

Wenn the client look not sure, I would ask them to get a side when someone else more ready and open for some questions when I had time. This way of service make me feel like money is important then client. I need not much from staff but please give a little bit more patients when you notice some new client. Those people may comeback again or not depend on the first impression you provide.

P.s A woman staff try to service me with nicer manner, but was stopped by the man. I appreciate her try. I think I don't want to go back there again anyway. I hope this message to reach the owner or any new clients.

The location is perfect but they need proper training...

Really disappointing experience this Sunday. So I decided to eat here, knowing a good friend of mine works Chef-kitchen, pure Thai, but unfortunately she’s on vacation. The service was extremely slow or the Kitchen. Worse, there is no coordination with this two service today—didn’t seem to know the table numbers and were confused about where to bring the food and drinks. It's not even full of people: I waited 40 minutes for the starter, 30 minutes for the main, and even 18 minutes for one mochi. Takeaway and PICKUP orders also took around 28mins., which frustrated several customers, including me.

On top of that, I ordered a papaya salad and asked for it VERY spicy, but it wasn’t spicy at all — and honestly, it didn’t taste like authentic Thai food this time. Very disappointing overall. My main is fish and good, but not worth the long wait and the letdown in taste. Not...

Saturday 6 November, table booked for 2 at 1800. Sat down at 1800 ordered starters and main course. Starters arrived 1820 and were excellent. Main course eventually arrived 1930, after chasing waitress several times. Yes, they were busy. But there is no excuse why you should wait an hour for your food. No apology given, no reason why the delay. They also got the order wrong, so had to redo it. So more waiting. Worse part was this was a la carte, we were made to sit downstairs in the takeaway area due to buffet upstairs. So the auto door was constantly open/close. So cold air drafting in. Food perspective - excellent. Everything else - bad. I have been to this place many times, always sat upstairs regardless of buffet or otherwise. Service has always been good, hence frequent visits. But last Saturday, they dropped the...