牧山丘 — Restaurant in Datong District

Our family's dining experience at this restaurant in Datong District on Friday (11/15) was a catastrophic failure. As a group of 11—including a senior citizen and three toddlers (ages 2 and 4)— we came in with a simple hope of having a quick, pleasant meal to end our Family Day before the restaurant's peak hour at 7pm. However, we encountered systematic customer mistreatment from start to finish.

The hostess (reportedly the Supervisor? ) embodied customer hostility from the moment we arrived. We were forced to order and pay before being seated, and her body language radiated pure contempt: a rigid posture, poker face, and clipped, dismissive tone that screamed we were an unwelcome inconvenience, not a paying customer.

The degradation continued. When my family members questioned the unsafe seating we were given in the 2nd floor—bar stools for toddlers, despite high chairs being available near the bathroom— this woman's attitude turned even more dismissive, clearly signaling our business was unwanted.

Critical Failures: • Poor communication on the Mandatory ordering and pre-payment before seating policy if there is one; • No kids' menu, forcing full-price meals that meet with the minimal consumption for toddlers; • Recommend Unsafe bar stools instead of high chairs (while the actual high chairs existed near the bathroom); • Displayed open contempt when customers expressed concerns about the seating arrangement; • Unequal customer treatment: other tables received item baskets, we did not; • Stopped water service during the meal; • Rushed, careless food service • Inappropriate second-floor seating for families with senior citizen and toddlers

Her message was unambiguous: Families are NOT welcome here.

This wasn't merely a bad meal—it was a comprehensive breakdown of basic hospitality. AVOID AT...

This restaurant is an awful place u should never visit if u have family with you. We have a eight year little girl weights only 20 kilograms who can’t finish whole plate by herself so we ask them whether she can just order a cake or drink to reach the low consumption. The owner of the restaurant reject our suggestion and insist we have to order a main course such as spaghetti or pizza. She said they reveal the low consumption rule at the beginning when we entered here. I went downstairs and see the sign on the door showed low consumption rule is $200/per person, the same as what we saw n the menu. We have four people (including the little one) and we already ordered over $800 dollars. But the owner insist they changed the rule to one course/per person for long time. The owner have horrible attitude and forced us to order the food my elementary kids can’t finish. So if u have children and want to have shared meal, u should never choose here to be...

Had a very nice meal here. I have extremely low expectations for Italian food in Taipei and I was very pleasantly surprised by this place, which my girlfriend and I went to on a whim because we happened to be nearby at the pier.

I ordered the cheese and egg rigatoni with meat sauce which had great flavor, good pasta, plenty of sauce and it was relatively thick sauce (as it should be), not that strange watery, flavorless sauce you get in many “Italian” restaurants in Taipei. My only feedback is there should have been more cheese. Probably due to widespread lactose intolerance, it’s very hard to find Italian food with my definition of “enough cheese.”

My girlfriend got a mushroom risotto with grilled fish which was also very good.

I would recommend ordering a la carte here. The portions of pasta and risotto were generous and left us very full; if we had ordered the two person set menu it would have been way too much food.

Five stars…...