Water Front Restaurant (Rongti Branch) — Restaurant in New Taipei

服務真的非常糟糕。 一開始我們進店時，櫃檯接待的員工非常親切，熱情地幫我們安排座位。 但負責我們這桌的女服務員卻非常不友善，甚至到了令人難以忍受的程度。

我們是第一次來這裡用餐，不太清楚點餐方式，所以按了服務鈴。那位女服務員走過來，根本沒聽我們說話，只是冷冷地說了一句「QR Code」，然後指了指條碼就走掉了。雖然感覺很差，但總算知道怎麼點餐了，所以還是照做了。

但我們不小心重複點了同樣的餐點，發現後立刻按鈴想取消，結果等了好一會都沒有人來。我們以為可能按鈴沒成功，就又按了一次。因為不希望重複下單，所以才這麼做。 結果那位女服務員這才過來，還一臉不悅地瞪著我們，直接拿出一張「請只按一次鈴」的翻譯紙給我們看。語氣也非常不耐煩。

那一刻我真的有一種「要不我們就離開算了？」的念頭。 但我們是旅客，也不想因為這樣破壞和朋友的旅行氣氛，所以只能說「好，我們知道了」。

她似乎也不太會說英文，整體溝通非常困難。每次我跟她眼神對到，她就用一種厭煩、敵意的表情盯著我看。她雖然戴著口罩，但那種皺眉和不耐的樣子我們都能清楚感受到。 每次我們吃完一道菜，她就不說一句話，把碗盤一下子收走，讓人感覺好像在趕我們走一樣。最後桌上什麼都沒剩下，我們像是被默默「清場」的人。 坐在我們旁邊的是一對情侶，他們按鈴時卻完全沒有被這樣對待。是不是因為我們是一群年輕的外國女生？這讓我們感到非常不舒服。

那位畫著誇張眼線、一直延伸到太陽穴的女服務員， 如果你真的這麼不想工作，那就不要做了。這份工作看起來並不適合你。 這家餐廳的餐點其實非常好吃，其他員工也都非常親切和友善。拜託你不要因為你一個人，把整家餐廳甚至台灣的印象都破壞了。請不要再讓其他客人也受到這樣的待遇。

其他服務人員真的很棒、讓我們感到很感激。但也正因為這位女服務員的態度，我們才不得不留下這樣的評論。 即使我不說她的名字，我相信只要說「那個最不友善的女員工」，你們應該也會知道是誰。

如果不是因為她，我們會很樂意再次光臨。這是一家食物美味、氣氛也很棒的餐廳。

她不是用親切的態度告訴我們「請只按一次鈴」，而是帶著不耐煩的情緒，用翻譯機給我們看那句話。 從她對客人表現出不滿的態度那一刻起，我就覺得我們應該立刻離開那間餐廳， 現在回想起來，非常後悔沒有當下就走人。

The service was absolutely terrible. When we entered, the staff at the front desk was very kind and guided us to our seats in a friendly manner. However, the female server assigned to our table was extremely rude, to a level that was honestly shocking.

It was our first time visiting this restaurant, and we weren’t familiar with the ordering system, so we pressed the call bell. The staff member came over but didn’t even bother to listen to what we were saying—she just pointed at the QR code and said “QR code!” before walking away. It left a bad impression, but at least we figured out how to order, so we placed our order.

Unfortunately, we accidentally submitted the same order twice. We quickly pressed the bell again, but nobody came. We wondered if maybe the bell didn’t work, so we pressed it one more time—just to make sure the duplicate order wouldn’t go through.

That same female staff member finally showed up, glaring at us and looking annoyed, and simply showed us a printed translation that said, “Please press the bell only once.” She was visibly irritated the entire time.

It made us feel so uncomfortable that we honestly considered just leaving right then. But since we’re travelers, we didn’t want to ruin our trip with friends over this, so we simply said okay.

She didn’t seem to speak any English, and we had a hard time communicating. Every time we made eye contact, she would glare at us with clear irritation and frustration. Even with a mask on, we could tell she was constantly frowning—that’s how obvious her attitude was.

Whenever we finished a dish, she would come over and snatch the plates away without a single word. Eventually, there was nothing left on our table. Was that her way of telling us to leave? We noticed that the couple at the next table didn’t get that kind of treatment, even when they pressed the bell. Was it because we were young foreign women? It really felt discriminatory and left us deeply offended.

To the female server with the exaggerated eyeliner drawn all the way to her temples— If you don’t want to work, please don’t. This job clearly doesn’t suit you. The food here is delicious, and the other staff members were extremely kind and welcoming. Please don’t ruin the reputation of this restaurant—or Taiwan—because of your attitude. And please don’t treat other customers the way you treated us.

We truly appreciated the kindness of the other staff, but we had no choice but to write this review because of this one employee. Even without mentioning her name, I’m sure anyone working there would know who I’m talking about—the rudest female staff member in the restaurant.

If she weren’t there, we would absolutely love to come back. The food is great and the atmosphere is lovely.

She didn’t kindly explain that we should only press the bell once — instead, she showed us a translation with an annoyed attitude. From the moment she started showing frustration toward us as customers, I feel like we should have just left the restaurant right then. Looking back, I really regret not walking out at...

Nice View. Average food. Expensive. Not Worth it.

The view and environment is ⭐️⭐️⭐️⭐️ but the food is ⭐️⭐️

First, the service was not bad. I got a free delicious 4 inch rose flavored cake because it was my birthday and two staff also came over and sang happy birthday to me. AHAH it was pretty awkward because they seemed very uninterested, but it was a fun experience.

The food was average and a little underwhelming compared to the pictures on the menu. Everything seemed a lot smaller in portion. Especially the steak/ meat that I ordered was so different from the picture on the menu and super small. The plating of the food were pretty and the taste was decent/average.

The food was average, but I would not consider returning because it is a pricey. Taiwan has many other cheap delicious food places that I would rather spend my money on.

I sat in one of the individual booked rooms, the view was great because we got to open the windows and enjoy the view and wind; however, the seats, pillows, and tables were especially dusty. I had to use 3 wet wipes to completely wipe off all the dust/ dirt/ or whatever it was off the table; the wipes...

Ambiance is gorgeous and the service is perfect. If you want beautiful sunset waterfront pictures, definitely head over an hour before sunset for some primo photography opportunities.

The staff are very indulgent and friendly. They know people are there to take photos and they help with moving tables around, taking group shots, and generally being amenable to people shuffling around the place to get the best angles.

The food, however, was a miss. Everything again was beautifully presented but the flavors were just not there. I'd never had a bland flan before I came here. A lot of dishes actually were pretty bland for a place that is attempting to channel South East Asian island cuisine. Not enough spice or punch to any of it.

The coffee drinks were good though. And their bathrooms are beautiful and clean!

They do not take reservations so on weekends with nice weather, be prepared to wait 30 mins to 1 hour...