TGI FRIDAYS Songgao Restaurant — Restaurant in Xinyi District

Ok, I am still here. I have never reviewed a place while still sitting I. The establishment. Unfortunately, my daughter and her friend said they wanted to come here for her birthday party. I want to first say that the manager did his best to make up for the short comings of the less than average food and poorly trained waiters. So their first mistake was to bring out my daughter’s friend’s dish 15 minutes before we even received our appetizer. When we asked for the appetizer, they brought it right away which is an obvious sign that it was sitting in the window. The second obvious sign was that it was cold. Then they brought out the wrong drink for me. They brought out my wife’s and daughter’s food and mine shortly after handing to me by reaching across my wife. The burger I ordered was so bad that I thought they brought me a beyond burger which might be good but my burger was real meet that didn’t taste like meat. Good lord, I could go on, but what is the point. I will never eat here again. Now I have to pay a way overpriced bill...

I am disappointed. The food I great as usual, but the service.. To get into the restaurant I was needed to wait for 15 minutes. It was Wednesday! I saw at least 7 free tables with no reservation. Also, I could not pick a table I want. Then I was waiting to make an order for ~25 minutes. After that the stuff even forgot to get me a beer I ordered. While I was dinning I saw few not cleaned tables after clients. They were like that for around 30 minutes. At the same time, I saw that stuff was pretty chilled, and at least one person near the bar was free. The stuff is friendly, so I just think they are not trained or it is a bad management. Never will come to this...

First of all, I was really surprised by the good service. Nothing else met my expectations.

The ribs are quite dry, the steak was chewy and hard to cut. For everything fried the breading somehow fell off the fork before you could eat it. The cheese sticks weren’t fully cooked so it wasn’t melted cheese in the middle. Burger was bland.

The fish, this was the highlight. The fish is 5 stars and that is what raised the average score to 2. Very light and fluffy and taste very fresh.

For the price you pay, there are other western restaurants nearby that are similar in costs but much much...