Burger King - Pattaya Klang — Restaurant in Pattaya City

I recently visited the Burger King in Pattaya and had a notably mixed experience. The highlight without a doubt was the food itself. The Whopper was excellently prepared, retaining the classic taste that I've always appreciated. The fries complemented the burger well, and the Coca Cola was the refreshing finish I needed.

Despite being a fast food chain, I always have an expectation for good food, and Burger King did not disappoint in this regard. The restaurant's cleanliness and inviting atmosphere were commendable. The design was consistent with the Burger King brand, familiar and comfortable.

However, the restroom facilities were a bit of a letdown. They were somewhat small, which might be inconvenient for some. Thankfully, the restaurant's location near a large shopping mall provides an alternative for those seeking more spacious restroom facilities. On a positive note, the cleaning station in the main lobby for handwashing was a thoughtful and practical addition.

The primary downside of my visit was the service. The self-service system was not functioning, and the staff service fell short of expectations. An incident occurred during my order; when asked to choose between medium or large, I opted for medium but was given a large portion instead. The staff member not only mistakenly upsold but also tried to argue about the size, despite the clear options on the menu. Such tactics felt more like a trick than a genuine upselling attempt. I believe upselling should be about making customers want additional items, not deceiving them into it.

In conclusion, while the food quality at Burger King Pattaya was impressive, and the restaurant's cleanliness and design were up to the mark, the service aspect certainly needs improvement. The restroom size might be a minor inconvenience for some, but the overall dining experience was satisfactory. I'd recommend this place for the food, with a note to be cautious about...

The attitude of cashier and manager was surprisingly bad. This observation concerns not me but the customer in front of me. Just as they handed over the money and the cashier keyed it in the register the customer said they didn't want cheese so to please not include it in the calculation. The cashier said it's already ordered and not able to change (had literally keyed it in a second or so before) and proceeded to give the customer change. The customer asked them to please fix it but the cashier said too late. So the customer gave up and said to please cancel the order and refund. This required a manager. Took several minutes with the manager, who seemed very irritated, finally refunding the customer completely in small change (baht). The rest of us watched all this in surreal incredulity and in conclusion looked at each other walked out. Make sure there are no mistakes or misunderstandings prior to them taking your...

Was here for a quick bite and wanted a vegetarian burger for our group members. Turned out there was one Double Veggie Burger, so ordered it. Other items on the shopping list was Double Crispy Fish Burger and BBQ Extra Long Chicken Burger. They all tasted amazingly good. The decor has been done up keeping an ambient, cozy place in mind. For the sauces, straws and dips, you have to help yourself with the station right beside the cash counter. The fries were also cooked well, and were not soggy when served. A good Burger King outlet on...