I don't do this usually, but the staff have pushed the buttons.
Writing in so none of you would endure poor and rude service attitude.
Went there today with my family (4). Restaurant wasn't crowded and there's more than enough service staffs. But every time we tried to reach out to them to order drinks and to remind them, they simply turned a blind eye.
We waited at least 15 minutes for a drink while the staff were seen standing around.
The manager could even act blurr as if we were transparent. There was another larger group of tourists who seemed rather upset with the service staffs poor attitude.
It's not like the restaurant was busy. It's more like they don't want to do business.
During payment, we even told the staff that we're all "Chinese" as the staff were communicating in Mandarin. However, the manager quickly remarked, "I'm Thai not Chinese" in Mandarin
Everyone's out to have a good time. Even if the food was pricey and we could afford it, the service is worse than roadside stalls.
Save your time and have your shark fins and delicacies elsewhere. The staff are working to close the business down with poor service quality...
Read moreIt's a nice place with a massive selection of seafood, soups, some pork and duck. We had seafood soup (300 and 500baht), different noodles and rice (200-300), vegetarian (300) and roasted duck (400). To be honest, soup was great, everything else wasn't, especially the roast duck. What ever you do don't take it. It arrived first, then 15 minutes later my noodles so by the time I got to eat the duck it was cold, also half of if was still bleeding so we returned it. It came back very hot (apparently they boiled it) and the meat tasted like chewing gum.
Also, for one of the most expensive restaurants on this street I would expect to get a better service. Most of the time, since we were the only non-locals there, the huge number of staff there mostly ignored us and none of them spoke any English. But then again, we were in Chinatown and Chinese are not Thai people....
Read moreAround 1951, there was a skilled chef from Chao Zhou, named Lao She, who migrated from China to Thailand as an asylum seeker under the royal patronage. He introduced an ancient recipe of the shark fin soup belonging to the Chinese royal family and opened the first restaurant in Thailand specialized on the shark fin soup. The quality and flavor of the soup was well received by Thai community wich led this restaurant to become a popular and established household name. Lao She's son is currently managing the restaurant and is actively working to expand and to develop the business to become CHINATOWN SCALA restaurant. He had opened the second branch in Yaowarat which is also a popular destination for locals...
Read more