Bad experience due to the rude manager who soured the experience. Worst afternoon tea we have had.
Booked via open table for afternoon tea- menu on website said 38£ each. The menu we were given said £38 each. We were charged £42 each and when we pointed out the mistake were told that this is because we were given a "festive" afternoon tea that we never asked for, was not shown on the menu and were not told about in advance.
When we complained that we were not informed of the extra price we were told rudely by the arrogant manager that it said so on the open table app so we had to pay. There was not a word of apology.
We also paid a service charge. The waiter was courteous and friendly, but the service was slow, certain things were not brought as you would expect throughout despite few people there, and we were told the wrong information for what was in some of the sandwiches and desserts.
So overall we paid £94 and the food itself was also low quality for this price. It used cheap supermarket bread, and overall...
Read moreIf you’re looking for the best food in Bath, Henrietta Bar and Restaurant is a must-visit! We had an exceptional dining experience from start to finish. The atmosphere is warm and stylish, perfect for a relaxing evening out.
Our dinner was outstanding — beautifully presented, packed with flavour, and made using the freshest locally sourced ingredients. The use of seasonal produce truly elevated each dish. The cocktails were the best in Bath – creative, well-balanced, and expertly mixed.
Special shoutout to Kim, whose excellent service made the evening even more memorable. He was friendly, attentive, and incredibly professional.
Whether you’re a visitor or a local, Henrietta Bar and Restaurant is the perfect choice for a great dinner, top-tier drinks, and an all-around exceptional...
Read moreLovely quiet afternoon tea spot away from the hubbub! The pastries and scones were on point and the goat cheese and onion sandwich was lovely too. Hope to see the rest of the sandwich selection further elevated in the future. The highlight of our meal was the very friendly and warm service and we could even sample two of the excellent teas each!
Everything is made fresh so do make a reservation ahead of time or you’ll have to wait a while for everything to be...
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