Me and my friend had a very unpleasant experience in The Pig & Fiddle Bath. The service was very bad, from start to finish. We were served by Mary (according to the receipt) a blond girl. We ordered 2 bottled Thatchers Gold, the girl brought out 2 pints of cider in glasses. When I questioned this, she was surprised that 2 minutes earlier we ordered from her bottled drinks, as they didn't even have it. At the same time, we ordered a British Charcuterie. 20 minutes later, we were still waiting for the food, 25 minutes later we questioned where the food is. Well, the other waiters didn't seem to know about it. We were pressured of time, because we were going to see a show. When we finally got the food, we told the waitress how unhappy we were with the whole service. She said "sorry, about it, can I do anything?". We said, yes, actually yes, we asked her to bring an extra slice of bread for the food (I would like to mention that for the sharing platter we received 2 very small pieces of bread (1-1 each), although the menu said this comes with focaccia). She knew she was in the wrong from the get go, but instead of her just bringing 1 extra slice of bread, she started to check the menu to see how many pieces of bread we are actually due. It was all unreal! As I said, we were in a rush, so we consumed the whole platter. As we were leaving, she turned up with a 2 pieces of flatbread (she didn't say she is planning to do this). So we just left. The whole experience left us with a bitter taste in our mouth, we will most definitely not return to this place. P.s. the sharing platter is super expensive for what it is, don't even think...
Read moreWe were very much looking forward to eating here based on the reviews but were very disappointed. The table hadn't been cleaned or topped up with any cutlery and no member of staff acknowledged us from the moment we walked in (despite more than one walking past and looking at us). Because of this, we needed to order on the app. Which would have been fine but the specials were unavailable on the app so we had to order at the bar. Again, fine. Except the service was incredibly slow and they didn't seem to know what food was on the menu. The food then took a long time to come out. When it was delivered, I asked for cutlery. The server didn't acknowledge I had spoken, though they did eventually bring some so I guess they heard me. The king prawn linguine was overcooked without a king prawn in sight - it was as though a bag of frozen prawns had been stirred through a tin of chopped tomatoes and microwaved. I actually sent this back for a refund. The sausages from the specials menu were nice but there was no indication on the menu these were going to come as a burger. The kid's meal was fine. Essentially, we paid nearly £50 for a sausage sandwich, a portion of chips, a kid's fish and chips, and two drinks. We left hungry and disappointed which is a shame given it was also for my birthday. Still waiting on the refund for the pasta despite being assured it would appear immediately. Hopefully it won't take long because I don't imagine it'll be easy to chase given how the staff...
Read moreCalled in here for a Sunday lunch while visiting Bath. The staff were nice but the service was very slow. I waited over 25 minutes for my starter of beer battered anchovies, which were tasty and a bit different, but absolutely swimming in oil out the fryer - they would have benefited from being properly drained on a j cloth. The roast itself was a generous portion, I had porchetta which was succulent, with crisp crackling and a wonderful homemade apple sauce. The roast potatoes were a bit of a letdown, quite soggy and infirm. They would have benefited from a quick, refreshing dunk in the deep fryer to crisp them up. The Yorkshire puddings were also flat as a pancake. The greens and mashed carrots/turnip was nice. After the meal, we were sat with empty plates for another 20 minutes before they cleared the table - it wasn’t particularly busy and they had lots of staff on. It was £20 each for the roast, which wasn’t too bad for the amount of food but I don’t think I’d be in a hurry to go back. There was also a lot of dust on the mirrors and soft furnishings, giving the impression the place could use a much needed deep clean. There was pretty much no vibe to the place, with the feeling it was a chain pub similar to a weatherspoons. The staff were all very friendly and polite, and were able to recommend some of the beers from their brewery. I think with a couple of tweaks it could be a lovely neighbourhood boozer, sadly it was...
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