Hondo Sushi — Restaurant in Bath

I’d like to share a review today about my experience in this restaurant, me and my dad went yesterday because we went few weeks prior and really enjoyed the food. However this visit was the worst, I’m gluten free and luckily this place offers gluten free so I ordered exactly what I ordered before ‘chicken fried noodles with chilli’ however when it came I noticed they used wheat noodles, the young waitress gave it to me and I said ‘those noodles aren’t gluten free’ which she replied ‘yes they should be’ I said ‘they are definitely not’ she then went back to go to the chef to have them re-made for me and came back to apologise. At this point I’m waiting a good 10 minutes and dad has almost finished his food so we are not going to end up eating together at this rate…..I went up to the till where she and this other man who worked there was standing and asked for some sort of discount due to the circumstance and she she said yes I’ll give you 30% so I thought that was fair even though I was still very cross with the situation. She then finally brings over my food however no chilli in there, she then says ‘I’ll go get the chilli oil and you can mix it in yourself’ um ok shall I just go to the kitchen put a chefs hat on and cook my own meal considering your incapable of cooking my meal at all?! At this point I was even more angry, anyway I ate it all up after adding the chilli oil myself something I asked them to do! She comes over with the bill, I didn’t notice a much of difference on the bill, I thought she was giving me 30% off! So I asked have you gave me the 30% and she said yes on your meal which was like £3.50 off or something so I basically said only 30% off my meal? I thought it was on the whole bill considering the circumstance so she went to go speak to her boss and she came back saying no I can’t do anything more….At this point my back was up and I said to her you could of made me seriously ill if I ate that meal I deserve more, she went to go get her boss so I could speak to him but in the end didn’t even turn up with him and said yes we can do 30% off the whole bill. This service was absolutely shocking, the fact I get given wheat noodles and I can’t eat gluten but then when I challenge her on it she says no they are gluten free, imagine if I’d ate them another thing is not eating same time with my dad, he’d pretty much finished when mine came out, another thing is me having to add my own chilli oil, another thing just adding 30% on my meal not on the whole bill considering how shocking the service was! I will never be coming here again, I am so dissatisfied! Train your staff to know what food is, if someone is working in hospitality they should understand allergies! You’ll have someone dead there if your...

It might be okay for sushi but it's very far from decent Japanese cuisine otherwise, and I've lived in Toyko for 10 years. We wanted a hot bowl of ramen and got mislead by the reviews of the Tonkotsu ramen (the staff calls it TonkAtsu, which already is a warning sign). It wasn't just bad, it was absolutely inedible - stock powder diluted in milk with some bacon on the side, unwashed clumped together mushy noodles and canned menma from the last century. All this for £13-15 per bowl, absolute disgrace. The agedashi tofu was nice and crispy but the broth part incredibly salty (basically just soy sauce) and the miso aubergine had an overly sweet glaze. The whole restaurant smelled like Chinese food which is understandable given it is a Chinese place attempting to serve Japanese food. Judging by the tofu, I'd say go for their tempura items (difficult to mess frying things up) and probably the sushi is alright, at least it was nicely presented at the tables around us. They also have safe touristy things like packaged frozen gyoza and spring rolls. Just don't go for the other Japanese items on the menu if you're used to an authentic Japanese taste. We couldn't even drink the tap water as it looked murky, so certainly unfiltered, and the bottle wasn't properly washed. Finally, the hallways leading to the bathrooms were incredibly sticky and the whole place just needs...

Not a real Japanese restaurant.

Messy table setup. Crockery and cutlery clustered all over the table and not properly cleaned. Dishes served slowly in chaotic order. Smelly washrooms. Waitresses happened to be all Chinese, not one Japanese. It was the most unbelievable seeing one of the waitresses unsealed a new bottle of soy sauce with her teeth and served it to other clients.

The same waitress first came with 2 glasses of bubble tea that we ordered in different favours. When we asked her which one is which, she said "I don't know, please try out on your own." The milk tea tasted awful.

My friends ordered chirashi don. The size of the bowls were normal, but the portion of rice was surprizingly small that just filled 1/3 of the bowls. Sashimi was served warm.

I ordered aburi salmon don that came very late after my friends had all finished their meal. The portion was normal but the sauce tasted horrible. I hardly swallowed half of it after putting lots of wasabi and soy sauce to cover the original taste.

Not a single picture was taken as the food did not look very nice.

The best part was the beer which was a real sapporo.

The day trip to Bath was a pleasant one,...