Lamb & Lion — Restaurant in Bath

My friend n l had lunch here today As usual everywhere looked clean n tidy. Was not overly crowded Had great atmosphere. Friend ordered our lunches n not long after, lunches arrived. Wished my scampi chips n peas were on a larger plate, but that was explained why it wasn't. I realised the issue as l used to work front n back of house tho front of house was my main job. Peas on my plate were awful, seemed over cooked or something, they did not taste good at all, and l love peas. Waiter came over to see if we were happy with our meals My friend's curry was good. Told him about the peas and asked him to taste them..he went to see the Manager. He offered free dessert. Which was nice of him, but we had to catch bus back home. The Manager came to our table and handed me full refund, and we chatted, told him It was not what l wanted l was happy for the price of peas to be deducted, but no, He wouldn't have it. And said for me to accept the refund. I felt awful taking it, as it was Just the Peas that was the problem! I have to say, for the first time in my life, l felt guilty taking the refund. Iv a sense of humour so as l picked up the refund after the manager had gone back, l noticed small change 'lp' was a foreign coin! 😄 Should l have asked him to swap it over 😄 no! So l left it on the table. : ) Thank you again so much for your kind generosity From Maggi. As the saying goes 'we...

It was my Birthday today, I met with a friend in Swindon then quickly hot footed it down to Bath. I loved the City, the people, the shops and then needed a bit of a refuel, so stumbled upon this lovely pub, we were gunna go to Weatherspoons but came across this first. On entering, we were welcomed, smiling friendly staff, VERY quick service and the quality of the food is OFF the scale, we had the Bacon and Cheese burgers, which was probably THE best burger I've eaten in my entire 51 years on my life!, the food was hot, properly cooked, well presented and probably worth twice the amount it was, £4.25 each, for a gastro burger?, Best £4.25 I've ever spent and that's the truth. The staff made SURE we were comfortable and happy, they were actually taking pride in their jobs. ONLY things I found wrong was the decor looks tired, but someone has to pay for it to be done up, and so that's excusable due to the great prices, but the one thing that did let it down was the absolute STINK in the men's loos, I only went in to wash my hands, which I did, but almost vomited with the absolute stench of urine in there, a shame really, top marks for everything else, but please, give your cleaners a kick up the Kyber and maintain your loos, they look clean, but I can't impress enough how bad that smell way, it literally...

Honestly , the new landlords are lovely people, and they've really tried to get this place up to scratch , however it's definitely falling shy of what myself and most others would expect of a pub that charges almost a fiver on a pint.

However that's not actually what ruined my experience here, the new manager (purple haired guy) is plain rude, this is the ONLY establishment in bath that have told me that I cannot be seated until the manager has looked through my phone and invaded my privacy to make sure I have checked into the establishment, I checked in Infront of a staff member , she witnessed me do so , but she said "i can see that but he (the manager) insists he checks people's phones aswell" .. does he not trust his staff, does he consider the customers to be liars? I also asked a staff member if I could switch tables which he happily permissed, but the manager came storming over to my table to tell me that I'm lucky he has space, and that I should ask him next time, and not other staff members.. it made me feel like a criminal, sadly I won't be returning, and others I spoke to at the trinity down the road told me the same sort of stories about this manager, he clearly struggles with the stress and is a control freak, hopefully things change .. but I doubt i will return to see...