Mrs Potts Chocolate House — Restaurant in Bath

Booked a chocolate bar making experience and it was an awful experience! Arrived with high expectations. To start the event nothing was mentioned about washing hands before starting which I thought for food prep was appalling! We were given aprons to wear which had blobs of dried chocolate on them so they hadn't been washed between uses! We all got to try a small piece of white, milk and dark chocolate which was pointless as then you only to make milk chocolate bars! One ladle available for between 9 people in workshop to make your chocolate bars so a long wait! Person presenting workshop was unenthusiastic and mumbled his way through the workshop. I was expecting knowledge and information to be given regarding chocolate making and history of Mrs Potts but apart from a small poster with picture of Coco leaves or pods shown! No tools available to drizzle chocolate on chocolate bar so very limited what you were able to do! Brownies and cookies in separate room were tasty but was appalled when our plate of edibles was put on someone else table by mistake where the people then touched all the cakes etc looking through them and then man working there came back and said sorry it was a mistake and that this plate was meant for us! He then gave us the plate of baked goods which other people had touched! Overall it was very boring workshop with no information given regarding chocolate knowledge! No tools or technique used or taught at all about how to make chocolate bars. Very...

Chocolate workshop

We felt the whole experience was exceptional value for money. The space for the workshop was wonderfully well suited to the activity, spacious and light and clean. We were really impressed with all the ingredients we had access to, this made it so special, and felt that the ease of decorating the chocolate and using the moulds made it super accessible for us.

We really liked the packaging we got to wrap our bars in, this was a really sweet and unique touch, will make wonderful gifts for people!

We couldn't believe the platter we got while waiting for the bars to set in the fridge! The brownies and blondies were so delicious, and being able to enjoy a range of treats from Mrs Potts gave my friends an excellent introduction to my favourite place and a reason to come back!

Most of all, we were so impressed with Benjy our host. He was so friendly and considerate, very kind ensuring we had the best time possible. He gave us a great tour of the ingredients, the history of the chocolate, and gave really clear and helpful demos that enabled us to get the most from the day. We think he is an absolute credit to your team, and has a real talent for baking and for teaching, and a clear enthusiasm and passion for the product.

We are so pleased to have had such an amazing experience. We'll certainly be back soon and will...

Chocolate heaven! If you’re a fan of decadent, rich and chocolate heavy desserts, search no further. Every cake, cookie and dessert bar had some form of white, milk or dark chocolate. One also has the option of adding a chocolate drizzle on desserts.

The milk chocolate mousse cake consisted of a chocolate cake topped with milk chocolate mousse and milk chocolate ganache. The mousse was silky and smooth, however a bit too sweet.

The carrot cake was our favorite, as the moist carrot cake with raisins and nuts paired lovely with the white chocolate cream cheese and was neither too sweet nor too heavy.

The chocolate cake consisted of a rich and moist dark chocolate sponge, thick layers of dark chocolate ganache, and a white chocolate merengue frosting. The chocolate ganache layers are very thick, too thick, making the cake very heavy.

The chocolate chip cookie sandwich with a thick, dark chocolate ganache were delicious! Buttery and rich with a hint of salt.

At £5.50 per slice, the cakes are not cheap. The staff was polite, not overly friendly. They should improve their packaging of take-away goods. They packed each cake individually into a separate box. As we bought 3 cakes and one cookie sandwich, we were given 3 cake boxes and one paper bag for the cookie sandwich. It’s quite a waste of materials and rather...