The Desserts and Menu: The desserts here are the undisputed stars of the show. The menu is massive and caters to all tastes, from the classic to the creative. I was particularly impressed by their O.G. Matilda Cake, a rich, three-layered chocolate indulgence that lived up to the hype, and their Original Chocolate Chip Cookie Dough which was perfectly gooey and delicious. They also have a knack for keeping up with dessert trends, offering unique items like the Habibi's Pistachio Knafeh Brownie and their take on the viral Dubai Chocolate Bar. For those feeling nostalgic, their "Old Skool Classics" like Concrete Cake & Custard are a comforting and tasty option. The portion sizes are consistently generous, ensuring great value for money. Customer Service and Atmosphere: One of the highlights of my visit was the excellent customer service. The staff were friendly, welcoming, and attentive, making the entire experience a pleasure. They were quick to take our order and happy to answer any questions we had about the menu. The dining area itself was clean and well-maintained. A small note for the owners to consider is the music volume, which was a bit loud and could be adjusted to make the atmosphere even more comfortable for conversation. I was also very pleased to see that the toilets were clean and well-maintained, which is always a sign of a well-run establishment. Accessibility: With several branches across Birmingham, including locations in Sutton Coldfield, Stechford, Ladypool Road, and Selly Oak, as well as a city center store, Dolce Desserts is highly accessible. They also make it easy to enjoy their treats at home through their delivery and takeaway services via platforms like Uber Eats and Just Eat. Overall: Dolce Desserts is a must-visit for dessert lovers in Birmingham. With a huge menu of creative and classic desserts, generous portions, excellent customer service, and a clean environment, it's a great spot for a special treat. While the music could be turned down a notch, it's a minor point in an otherwise fantastic experience. I'm already looking forward to...
Ā Ā Ā Read moreAvoid Dolce ā They Sell Expired Food and Donāt Take Responsibility
I am extremely disappointed with my recent experience at Dolce. On 01/07/2025, my girlfriend ordered food for me through Deliveroo, and I received a milkcake that was past its expiration date. The milkcake was expired, and I became seriously ill after consuming it. I endured stomach issues for days, which could have been avoided if the store had properly managed its food safety practices.
The next day, I visited the shop to address the issue and was shocked to find expired foods still. The staff were indifferent and refused to report the problem to the owners. They assured me someone would reach out to resolve the matter, but a week has passed, and Iāve heard nothing.
Iāve also reported the issue to Deliveroo, but thereās been no action taken so far. Itās deeply concerning that a business would sell expired products and fail to take responsibility when it affects customersā health. This is especially alarming when considering the potential risks to vulnerable individuals, such as children.
As you can see in the attached image of the milkcake, the use-by date is 27/06/2025, and my Deliveroo receipt clearly shows the delivery was made on 01/07/2025. The expiration date had even been tampered with, and while the label was partially torn off, it was clear that the product was no longer safe to consume.
I have recordings, videos, and other evidence to back up my claims. I urge everyone to stay away from Dolce if you value your...
Ā Ā Ā Read moreDolce Desserts is a dessert shop located in the heart of Birmingham, UK. It is a popular spot for those with a sweet tooth, offering a range of delicious treats and desserts. The shop's specialty is gelato, an Italian-style ice cream made with fresh ingredients and available in a variety of flavors.
In addition to gelato, Dolce Desserts also serves other sweet treats such as waffles, crepes, milkshakes, and hot drinks. Their dessert menu is extensive, with a range of toppings and sauces available to customize your treat just the way you like it.
The shop's interior is bright and modern, with comfortable seating and a friendly atmosphere. The staff are knowledgeable about the products and happy to offer recommendations or help you create your perfect dessert.
Dolce Desserts uses high-quality ingredients and prepares everything fresh on site, ensuring that every treat is of the highest quality. They also offer vegan and gluten-free options, catering to a range of dietary requirements.
Overall, Dolce Desserts in Birmingham is a great place to satisfy your sweet cravings. Its range of treats and desserts, cozy atmosphere, and friendly staff make it a popular destination for those looking for a delicious and indulgent treat. Whether you're in the mood for gelato, waffles, or a milkshake, Dolce Desserts is the perfect spot to indulge your...
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