Disappointed by the customer service. Mind you it's never been good but never this bad either.
They speak little English which is fine cuz you can just point at the menu but they treat non-Chinese customers differently. No basic customer service skills, no communication. The only times I've felt welcome here was when I would come with my Hong Kong friend. The girl who took my order looked almost bothered by my presence there but smiled at Chinese customers. Rude tone too.
Ordered kung pao chicken and the A1 option. When I got home I realized she didn't give me the chicken dish but another beef one. I don't know how she misunderstood since there's no beef dish next to it on the menu. They used to put a tea egg in the rice but not anymore which is disappointing. They sometimes give free soup with your order. Except that today I had to ask for it even tho the takeaway order before mine got free soup and so did everyone at the tables inside.
The food itself is good, tho the A1 option was just decent, the "sauce" is just red oil that sinks to the bottom and doesn't give much flavor so I wouldn't recommend it.
Good if you want to try more "authentic" Chinese food but you'll probably be treated differently if you're...
Read moreA Chinese Restaurant for Chinese people. Order by numbers and pointing at the menu and don't expect a warm welcome. Felt they would have preferred it if I took the food away with me but it was all good. I had steamed pork with green beans (no. 20) which was unexpectedly tender and tasty, and the portion was enormous. Disappointed not to have had the chance to get back there this week. Not your average takeaway - prices slightly high but eat-in dinners...
Read moreI originally rated this 5 stars based on my first visit, but I've been here 5+ times now & it's a 3 at best. The mixed seafood in oyster sauce (£8.90) was great but the beef in black bean sauce and chicken teriyaki are BAD. The beef tasted soapy and the chicken teriyaki was in bland brown gravy. The portion sizes are good but the food is bland, go to cafe 55 or Woodstock cafe instead. The most seasoned bit is defo the free spring rolls...
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