Portland Lagoon — Restaurant in Birmingham

SECOND TIME I’ve had FOOD POISONING from this place. First time was 3 years ago hence why I gave it another go recently. Myself and partner were struck with food poisoning the following day. The thing is the food was soo nice but it seems how they store the food once it’s cooked is the problem as the food did not taste off at all.

it’s disappointing as the taste and quality is there and the prices are reasonable. Portion sizes are what you expect to pay for the price charged. But things must be done properly. Food poisoning is a very serious thing, so making profit over peoples health is not something you practice.

Clive you have a good business, but please check that you are meeting the food hygiene safety levels as it could be more detrimental to the business than counting a profit. Unfortunately I can’t eat from here any more as twice is too many times to be poisoned by the same shop. I do hope things improve cause your...

Dear Portland Lagoon (Birmingham),

I note with absolute disgust and disappointment, your response to my complaints of 21/08/2021 when I made a formal complaint to Ubereats following a missing order/damaged delivery. You have suggested in your response that I am dishonest which I find really appalling. This goes to show that you need to have a grip!

I ordered two items and you delivered only ONE which was very poorly packed. I attached two photos as evidence to Ubereats whichI will also post here. What I expected from you was an open apology and not insinuating that I am a dishonest person.

I will be taking this further after due consultation with Ubereats.

Better you appreciate your good returning customers than slagging them...

This is a great little Gem hidden in the rough. I would call this a Take away Caribbean food shop with an option to get a quick bite. Judging by the small amount of tables and chairs.

As you can see from the Menu. There is a lot of Authentic and Traditional Jamaican dishes. And I had tried a few different dishes and I personally have NOT had any issues taste wise.

There is also a Small drinks cooler with a variety of drinks including some healthy options.

All the corvid sign and protocol are in place. 2 customer are allowed in at any one time. The staff is friendly and polite. It's an overall great 👍 experience.

I now make it a weekly habit to place an order by phone and then 🚶walk...