After being to a few KBQQ, I would say this is currently one of the better if not the best one in Birmingham atm.
It's a very family-friendly place, great for groups of friends to share a meal.
You can tell the staff are very efficient and work hard serving, changing the grills, and keeping the shared buffet area and restaurant clean. The staff are friendly and nice.
If you haven't been to a KBBQ, it's quite a different dining experience and can be fun. If you like the idea of having a choice of different foods and grilling your own food to share with others, then it's great fun for a meal out.
The buffet is organised where you can have up to 3 'rounds' of meat, where you choose 9 options, and you get 2 side dishes per round. The unlimited buffet area is a selection of cooked meats, stir-fried veggies, salad, rice/noodles, and sauces. I would note that this is big enough but also a limited selection, which supplements your 'rounds' well. This is not a normal buffet set up as you would expect, so those of you who are expecting a big buffet, you'd be wrong. The amount of food combined with the different options is more than enough, and you will be surprised by how full you can get. I personally feel this does work well, and though it is on the more expensive side pp, I think you can get your moneys worth.
Any of the pork options, we found particularly well seasoned and tasted great on the bbq. The options we chose, meat and prawns, were fresh.
I would say the only 2 areas of improvement in this respect were that some of the beef was very stringy and fatty, which no matter how you cooked, it was very chewy. The dessert section was limited. There was only 1 fresh fruit option out of fruit listed on the menu and only 2 different cakes and an ice-cream machine available. I feel they could definitely expand on this aspect by offering a wider range of smaller desserts. More than one option of fresh fruit and toppings for the ice cream.
My only thing I would want the staff and management to note is they should check to make sure the toilets are cleaned and checked regularly throughout busy service as I think they couldn't been seen too much better.
Overall great...
Read morere-update regarding bad situation they asked me to call them to discuss and I did but they had no idea when I called... They told me to email them but I can't find an email for them 😅
Good experience with the food but big let down by the insulting server. Classic case of "all you can eat" until they say you've had enough. Old man who brought food over really let this place down when we visited. Hopefully they stopped him from serving and allowed the place to become better as a result. This happened 2023.
The food was fantastic, it's really fresh and tasty. The BBQ was hot and perfect for cooking. This would be a 5 star but the elderly gentleman host who would take the orders was extremely rude and ruined both my partner's and my experience. We ordered 2 rounds and then when we went to order the 3rd round he argued and told us we were ordering "too much meat". I've been to many many Korean BBQ places before and I've never been told such a thing. Even when we assured him we were happy with what we were ordering he insisted 2 more times and tried to stop us ordering, and said if you don't finish the meat I'll charge you extra. They then didn't return the order paper again which was redundant because we were put off by that point. This wouldn't be a problem as it's a reasonable thing to say, but not all at once and then to be quite loud and confrontational at the table when you are trying to eat your lunch. This was the worst experience of hospitality I've had and I've been to many places like this and reviewed many places like this. The younger owners were very sweet and tried to make up for it with polite jokes but by that point it was too late. I understand the concerns but to be so rude, confrontational and loud was completely off-putting. Unfortunately regardless of the good food I won't be repeating the visit. There are other Korean BBQs in Birmingham where they don't treat...
Read moreWe have a dinner here with 3 adults and 2 children under 4 . We were very satisfied with the food and the environment. At first we were very happy and enjoy the dinner.After that when we went to checkout my child wanted to play with the claw machine which is in front of the cashier.The young lady staff told me that £1 can exchange for 4 game coins. I asked her if it was easy to get the dolls usually from the machine?She told me that It could be usually succeed as her customer experience . So I spent £4 in exchange for 16 game coins. I understood that this was a game and there was no guarantee of winning the prize. I asked the staff if I could give a chance to the child have a doll gift if we failed to clipped it?or I can buy it ,I don’t want to my child were disappointed on it Because the two little kids suffer from PTSD, so I asked first. If they failed and did not win the prize, I would explain and enlighten them in a positive way.The staff told me that she could not make the decision, however her boss should be able to handle it as appropriate. I am very grateful about that. In the end, I didn’t get any prize after we finished the game with no prize .I asked the same staff and she said I couldn’t make the decision plus she said her boss was not around. I don’t understand why the staff don’t tell me the true from the beginning. If she just reject my request, definitely will be fine , I really understand that.I’m very disappointed what she treat me...
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