Coffee#1 Welsh Back — Restaurant in Bristol

Great café. Like a non-dysfunctional Starbucks. I'd like to go there more, but I can't.

The branch at Welsh back has 3 steps up at both entrances and the small lift has been broken since last summer. This means I can't go there with my niece and her baby or with my friend who has mobility issues. I did ask about it and they were very nice. Apparently it's an intermittent fault they can't fix because they can't get at the wires because the vent on the dry riser does not come off. They said they'd had to turn a disabled lady away the other day and she'd been very nice about it.

It's not really good enough, is it? Am I suppose to turn up with my friend on the off chance the lift is working and she won't be turned away? I can't really put her through that, can I? I'm beginning to think, after all these months, that they don't want buggies and wheelchairs taking up space. It's one of the bigger cafés in the area. They should have more heart and get the lift fixed.

4 stars because it really is a nice place. Minus 4 stars because the thing about...

I went there today at around 2pm and was very disappointed to feel the baristas have a tendency to make internal jokes at the expense of customers. In my case I ordered a cheesecake and the barista ( of Indian or Pakistani descent wearing a small pointy hat due to halloween) said here is your cake and a word that sounded like “babe”. The male barista in question and a female one then started giggling and when I asked to repeat they acted like nothing happened. I felt disgusted at both the lack of consent on my part for such a joke and the inappropriate attitude towards customers. There is no level of familiarity between me and the baristas in question to allow for that kind of interaction. Very disappointing. I was hoping for a quiet afternoon treat after a really hard week and what I find is that baristas at Coffee no 1 like to make fun of the very customers that pay...

I ordered a lovely sounding pork sausage on sourdough bap breakfast bun and asked for brown sauce with it, when prompted.

I got, a bacon roll with tomato ketchup!!

It wasn't busy and there was plenty of staff so no reason for getting a simple transaction so wrong.

I requested a swap for tomato ketchup to brown sauce as this is dispensed via some ridiculously complicated micro-saucer arrangement whereby you have to scrape the minuscule portion from your saucer onto your comestible. There's nowhere near enough and your just creating more washing up and customer dissatisfaction. Bottles out on tables, please.

Anyways, the joke was on them. In ordering the sausage bap I was taking advantage of a half price offer. By getting the bacon roll I was paying half price but getting a full price brekkie. Despite #saucegate, that's a result in my book. Thoroughly...