I've been to the Mud Dock Cafe before Covid last time and had always enjoyed the great atmosphere, the great food and kind service there.
Since then, a lot has changed, and I've been greatly disappointed at my last visit. I extra had booked a table as I had a friend who came from abroad and had told them this was a really good place to have food and drinks.
First off, the menu has changed drastically; all that's on there are "small portions" and starters, and that one is certainly true. We ordered dips as starters, and the staff didn't bother telling us that these would be served with nothing to dip them in. Bread had to be ordered separately, which we only found out after being served, waiting a while for bread and then explicitly asking for it. When told, the generally seemingly unmotivated staff didn't even apologise or point out where this information could have been found. I've never heard of a restaurant serving dips with nothing to dip it into. The dips did taste decent, though.
Then our mains arrived and they were certainly tiny portions, after having the bread, dips and mains, we still felt hungry afterwards, and the food quality also wasn't satisfying. We ordered the salmon with mango and wild rice on top and the chicken with sweetcorn. Sadly, the few sweetcorn bits were swimming in some kind of sour, unappetizing sauce, and both dishes tasted bland in flavour.
Needless to say, we left early and went to another restaurant afterwards. A very sad experience from my...
Read moreThis is the best wedding venue in Bristol! Beautiful views, an amazing building, quirky interior, spectacular food and by far the best staff & service I have ever come across.
The whole Team went above & beyond on our special day. A year later we still hear what a fantastic time our guests had and how it's the most beautiful venue with such incredible food.
Joao from the Mud Dock helped us throughout the whole process from booking our reception, to arranging the food tasting, organizing & setting up our decorations & was even there on the day to ensure every thing ran smoothly. Joao even saved me some of my wedding cake & gave it to me the next day, as I didn't get a chance to have a slice on the day.
The Team went the extra mile decorating the chalkboard they had on the wall, to putting our seating plan on a easel and even putting up a marquee on the terrace due to the rain! So much thought & care was put into our special day, I couldn't have done it better myself (And I'm a perfectionist).
The food was amazing from the tasting, to the canapes and the meal on the day. We still hear how much people enjoyed the food & how full they were but wanted to visit again. They accommodated, remembered and dealt with a lot of Gluten free, Vegans, Vegetarians & Kids without breaking a sweat.
It was everything we could have hoped for & more. We can not recommend the Mud Dock or it staff highly enough & we just wanted to take this chance to say a massive thank you!
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Read moreWe had an absolutely horrible experience here. We stood waiting for at least five minutes while waitresses walked past us and completely ignored us. There were open tables everywhere. Finally a woman came up to us and said that she would need to come back to us in five minutes and could we please wait. I asked if we could possibly just go and seat ourselves at one of the tables so we could start having a look through the menu. She replied, with extreme rudeness “the sign says you have to wait to be seated”. So I said, okay, so could you please seat us? And she then said “no not if you speak to me like that, we are very busy today” 🤯 Within the time she wasted arguing and being rude to us and refusing to seat us, we could have sat and placed an order. She clearly has no concept of what it means to be in the SERVICE industry. She caused the business to lose customers and we will absolutely not be recommending this place to friends. I hope that management might be able to have a word with their clearly young, inexperienced, rude and...
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