The Central Bar - JD Wetherspoon — Restaurant in Castle

Good city pub a the capital shopping mall end of Queen street taste food popular with students from university and packed on rugby international days and big football clashes car get very busy on payday week and when the local theater is showing one their tribute acts food is usually good and the selection should suit most folks appetite however don't be shy to complain if your not happy with something as the friendly staff will try thier best to rectify any issues nice line of traditional hand pulled beers and ales the usual commercial brewed beer wines bottle beers weekend there security on the door may ask to looking bags outside is lovely sitting area great on those warm days there is upstairs with second bar larger bench type booths and traditional tables and stairs the toilets are like all Wetthespoons down a load stairs to what l imagine was the seller of the building if you have mobility needs there is a disabled toilet on the ground floor you will need a radar key to enter the disabled toilet however one can be obtained from the bar the has lively atmosphere at time other times its quite TV screens usually showing the latest news in subtles wifi is excellent good speed. The centre Bar is a excellent smaller than the other city centre wetthespoons city pubs The Gate in Westgate street and The Prince of Wales at the top of St...

Mixed grill £4.99 - Special of the Day the notice boasted. Pedigree Chum would have tasted nicer , the food thrown in front of us sans sausage and peas that followed separately. Peas as cold as ice. No organisation , very young inexperienced staff , group of people heavily intoxicated sat by the side of us whilst eating Alfresco , screaming and shouting amongst each other. No security to throw them out , clearly been drinking all day and should not have been served any more alcohol. Bar staff were slow and intent on carrying out other tasks rather than serve. After a hard shift in work , baking heat , the expectation and joy of having a cold lager with some nice food was shattered by the utter shambles at this pub. Action plan for them. Employ a manager who provides structure and recruits staff who are motivated to work . Sort the kitchen out , don’t expect Michelin star food for £4.99 but at least provide it hot and altogether instead of dribs and drabs. Educate the staff to bring condiments to the tables outside . Ensure Security are employed from 6 pm to remove intoxicated people shouting and screaming and spoiling other...

Honestly? This place was awful. I've never had a bad experience with wetherspoons, I guess there has to be one! Staff unknowledgeable on basic food orders. Wine glasses given with children's meals. Bacon very burnt, even the good bits tasted burnt. Eggs were not cooked properly the white of the eggs were watery and the yolk, well not sure that had even seen heat it was raw. Team leader told us he would eat it as he's not fussy, was his exact words! My youngest son's pasta had several hard bits that he had to leave. My BBQ chicken and bacon panini had no BBQ sauce not did it taste of BBQ, however my bacon wasn't burnt. State the 1 star . Waiters were carrying meals around and around trying to find the table they belonged to. I heard 4 other customers complaining about the poor quality of food and service from team members. The toilets were dirty too! Even 2 ladies in the loos said how disgraced they were with their experience their this lunch time and said they certainly will not be returning. The other spoons we have visited in Cardiff have been fab! This one has many improvements it...