Rancho Steak House — Restaurant in City of Edinburgh

I visited this establishment last night for an early dinner after work with my partner. During my meal, a guest at the adjacent table began choking. Alarmingly, none of the staff appeared to notice or offer assistance considering size and proximity. The individual eventually rushed to the restroom in distress. Recognising the severity of the situation, I informed her companions that I am trained in emergency life support.

Shortly thereafter, one of her friends sought my help. I performed the Heimlich manoeuvre twice, successfully enabling the person to breathe again. Throughout this critical incident, I requested the attending waiter to call emergency services (999) four times. Disturbingly, he only did so after the situation had been resolved. Moreover, none of the team members intervened or demonstrated knowledge of appropriate emergency procedures.

This experience highlights a significant lapse in safety training regarding emergency response then we realised, we were never asked if we any allergies at any point. I strongly urge the management to implement comprehensive first aid and emergency response training for their team as well as refresh their food safety training. Such preparedness is essential and can be the difference between life and death.

Food was average, my partners steak, ordered medium rare was served very rare. I will request Edinburgh Council to...

Popped in here last night as had just travelled 7 hours to get to the city and we were starving. I ordered a rump and was assured that it was a nice cut for a rump and had never had any complaints.

Steak was cooked to the requested temp but was the strangest cut style of rump I have ever seen. This looked like it had not be butchered properly. Not trimmed up and felt more like a flat iron steak.

I didn’t complain or asked for this to be comped, just didn’t eat much of it.

After the plates were cleared the waiter asked why I hadn’t eaten the steak, and I explained quietly.

He came back again and advised the chef wanted to know what was wrong with it. So I explained again. He advised he would take the steak off of the bill ( great thanks, didn’t ask you too but Thankyou) He came back and asked again and would not drop the issue.

I advised it had not been butchered correctly and was clearly bought in cheap, I asked on all three of our conversations where the meat was brought from but the question was avoided.

Very clearly bought in super cheap, probably from bookers, where their chips, onion rings, leaf and sauce are all from.

If you actually enjoy a nice steak then I wouldn’t bother going in here. If you like steak at Wetherspoons, this place...

Rancho is located in the busy West End of Edinburgh. As you can imagine, there is no parking outside the restaurant, but there is on street parking a short 5 minute walk away.

The restaurant is cosy and welcoming. It's definitely a small place and may feel slightly cramped when at its busiest ( it was quiet when we dined there ), but I'm sure this would only add to the ambience of the place.

The staff are all very friendly, helpful and tentative. Making us all feel very welcome.

The menu is varied, with a lot of different options to choose from. As a group, we opted for the chicken wings and spare ribs as our starter and steaks for the main course. Everything was delicious and cooked to perfection. Steaks come in small, medium, or large size. Large is exactly that ! It's a big bit of meat, so make sure you have an appetite if you order this. Sauces and sides cost extra.

For dessert, we ordered cheesecake, sticky toffee pudding, and some ice cream. Again, as we expected, these were all delicious.

I can't really fault Rancho. It did what I hoped it would. Served up some very tasty meals that filled us all up.

I'd definitely go back for another visit and would recommend the restaurant...