The food as in nearly all Nando's restaurants was lovely. Sadly the staff here really let the place down. A disinterested host took our name and granted a very pleasant hostess showed us to our table. We ordered and paid up front via the app and our starters were on the table in 4 minutes. Very quickly followed by the mains which were dumped unceremoniously on the table by the waitress who cared not one bit that the starters were only halfway eaten. Giving us a dirty look for not immediately responding to who's starter plate she should put the main with pineapple on top of.

We ate our main and waited for dessert... and waited... and waited. 3 tables sat and had their food and left. We asked after dessert, the wrong order was read back, he went off to check, we waited and waited. The dessert finally came out. Missing the ice cream.

We did get an apology when the ice cream came out but sadly we're now in a rush. The centre closes soon and we have shopping to do.

Shame really, but clearly the pay is poor and the staff aren't too fussed.

Time to up your game management. Your staff clearly don't have your back and that means you clearly don't have theirs!