Nando's Cheshire Oaks — Restaurant in Ellesmere Port

Just so annoyed how I was treated by the staff.

This Nandos branch is so unprofessional.

Staff are so laid back and rude and have no passion for the job they might as well Quiet and I'm sure there would be better candidates willing to work even the manager don't seem to headline the store very well.

Staff approaching when entering was good. Was told Waiting time is 30min for a table is acceptable.

But there were empty tables that were not being cleared as a staff is standing around talking as other customers waiting outside in the cold getting frustrated. Beside use

The most annoying part when ordering food was this Young man was not helpful as I had to repeat myself 3 times when ordering and still my order was still wrong. as he not paying attention and then he became very rude when I requested 3 glasses of water as he bent down he smirk and shaking his head, I also repeated 3 times of my reward card number as I've not brought my card with me. He said there an error and I ask can you give me the code instead. ( he raised his voice) and I keep my self charm and paid. I was waiting for my receipt he handed it to me holding the corner of the paper on purposely.

I'm not sure is it because I'm Asian I hope I'm wrong but the customer service is unacceptable.

Their Hygienic side of this Nandos was terrible. When I was handed with plates it was dirty beside nife and forks was dirty and nothing was clean to a standard

Self-serving Nandos Sauce ( Bottles was stuck).

I will never come back to this...

A Satisfying Experience at Nando's Cheshire Oaks

Rating: ⭐⭐⭐

Nando's, a well-established restaurant chain in the UK, has been serving its patrons for many years. Its Cheshire Oaks location is no exception. This place is a haven for chicken lovers, offering a variety of dishes that are both tasty and well-cooked. The unique Nando's touch is evident in every bite, making it a go-to spot for those craving a hearty chicken meal.

The ambiance, however, feels a bit dated. While the nostalgic charm of the restaurant adds to its character, a refurbishment could potentially enhance the dining experience. Despite this, the restaurant's atmosphere is comfortable and welcoming, making it a suitable choice for casual dining.

Nando's Cheshire Oaks may not offer fine dining, but it certainly delivers on satisfying hunger with its generous portions and flavorful dishes. The prices are average, making it a good option for those seeking a decent meal without breaking the bank.

In conclusion, Nando's Cheshire Oaks earns a well-deserved three-star rating. It's a reliable choice for a tasty, satisfying meal, especially if you're in the mood for some delicious chicken. A little refurbishment could elevate the overall experience, but even without it, this restaurant remains a solid choice for...

Disappointing Experience

I don’t usually leave reviews, but after my recent visit to Nando’s, I felt compelled to share how far this place has fallen. What used to be a casual but enjoyable dining experience has turned into something soulless and transactional.

First off, the entire ordering process has been offloaded onto the customer. Instead of speaking to a friendly staff member, you're directed to scan a QR code and place your order through your phone. No welcome, no interaction, no service — just a screen. If I wanted to order from an app, I’d have stayed home and used Deliveroo. This model might work for takeaway, but in a restaurant? It’s just lazy.

The portions were noticeably small for the price, and the food itself was completely underwhelming — dry chicken, poor bun, poor garlic bread. It all felt mass-produced and tasteless. There was none of the flavour or excitement Nando’s used to be known for. Just bland, dull food with no real care behind it.

It’s painfully obvious that Nando’s is now more focused on catering to third-party delivery apps than offering a quality in-house experience. They’ve stripped away the human touch, and what’s left is a cold, automated setup with overpriced,...