Leicester Afro Caribbean Kitchen — Restaurant in England

I was so excited to visit this venue, sadly it did not meet expectations. I will attempt to be honest and fair. The pinacolada it was ‘ not’ . I had asked before ordering whether they are made fresh or just ‘ syrup’ I was told that it was made fresh however it was watered down with so much ice and was not creamy( I won’t go on) my friend wanted a ‘ mocktail’ but asked to have an alcoholic one without the alcohol ( due to the limited choice) staff checked with the manager and stated they could do it but it would cost the same as the alcoholic one! ( we had to ask where it was after waiting some time to be told to wait an extra 5 mins!) We ordered after being told particular items were not available (we paid) the food was ok. No ‘ enjoy your food… can I get you anything else’ Nothing… We ordered coffee( to be told they only have large therefore was more expensive) and a tea with milk that came in an espresso cup ( not the easiest to pour) Pudding… ordered a ‘ sticky toffee’ pudding ( there was no vanilla ice cream so settled for chocolate) it was not barely warm( the bowl was chipped) There was a huge ‘ row/ disruption’ between a customer and staff, when the people left staff did not check in to apologise for the disturbance. In fact after spending hard earned money there wasn’t event a thanks for our custom. The girl behind the bar did get us water and did say she would look at how to make the cocktail but the overall experience was poor. I would not...

Went to eat tonight. Didn’t even finish my order before they went to tell the kitchen had to call them back over to finish order. Coke came out watery had to wait for syrup to be changed. Waited over 15 minutes to be told they don’t have rice and peas .. or jerk chicken. When we’re decided we didn’t want to eat here as they hadn’t got what we had ordered. The manager came out all aggressive and was very defensive about giving a refund to us, she was rude to staff and us paying customers. All because of lack of communication between her and the staff. Refused to give card payment refund for “chips” as these had been cooked before anything else? After a long rude debate she gave a refund. Won’t be eating or attending to eat there again. Need some customer...

First Nigerian meal in the UK after 2years and I was not disappointed. Locating the kitchen was difficult as it is a different name on the building. The name on the building is the hind bar. I'll attach pictures. They are probably sharing the place with the bar. I made a call to them and the lady I spoke to was kind and helped me find it easily. I and my husband ate poundo yam and I ate with okro soup and he ate his with bitter leaf soup and it was amazing. It tasted really delicious and was loaded with proteins. The poundo yam was also a big portion, we struggled and didn't even finish it😀 We spent 34.99 for the food and 2 bottles of water. The lady who served us was lovely and it was...