Kobe Sizzlers — Restaurant in England

This was THE most recommended place in Leicester, I was eager to see if the hype was real or just a myth. Parking was semi-difficult to find as you need a permit to park anywhere close most times. Upon entry, we were greeted by two cheerful staff members. Unlike most places you go to, these guys didn't seem to hate their jobs. We were seated promptly and handed the menus. As we ordered the food, we had enough time to get accustomed to the surroundings - the decor game was indeed strong.

Starters were delivered fairly quickly. Presentation was awe inspiring, dishes served in an unfamiliar but beautiful style. The lamb chops looked amazing. Only three were served which was disappointing. Taste-wise, they were slightly bland in flavour but thats probably because I prefer heat. However, it made up for it with the tenderness and juice. Very well cooked, not chewy. You didn't fight with the chops, you just became one with the chops.

The crispy chicken, also served in an unusual fashion, tasted amazing. Batter and the crispness was on fleek. You got the sensation of soft and crisp at the same time and that took me by surprise. Full of flavour and a strong hint of spice. If portion size was designed for a non-anorexic human, I'd have been super impressed.

So far so good... Then the mains arrived. It took them slightly longer than I'd have liked so my hunger levels were high than your parents expectations.

Triple cooked chips. These were steamed, fried and fried again to give you a crunchy and soft combination. They were massive, almost as if they were on steroids. Moving onto the burger, which was thick - the 8oz patty is no joke. Good circumference and she looked a beauty. The bun was well cooked and kept itself together like a good bun should. After the first few bites, I realised why you shouldn't judge a book by its cover. Don't get me wrong, it was nice but not completely there. Expectation was too high so it fell short. Was slightly dry and lacked that zest that you'd expect from a high-end gourmet burger. I think that if they’d had even added a bit of sauce, it would have swung the vote for me.

Chefs special BBQ ribs… and special they were! BBQ sauce was smokey and sweet, but ribs were also chilly and fiery. A Russian roulette in your mouth. For the tastebuds, it ticked all the boxes. The meat was succulent and well worth the six hours of braising. Also, you get more meat and less fat which is a bonus with...

If you read the previous reviews, my ordeal today has been endured by other customers too, so this isn't the first time that the manager would be aware of this issue.

We ordered 2 beef fillet steaks, making it extremely clear to the waitress that it needed to be medium-well, otherwise we would be sending the steaks back.

And guess what? When the steaks arrived, they were both well-done. In other words, they did not give us what we had ordered.

The manager agreed to replace one of the steaks, but not the other, despite both coming back overly cooked. (Oh, and by the way, he thought he was doing us a favour at that)!.

Need I say any more?! You just can't argue with a manager with a mentality like that. The manager even admitted that their definition of medium-well was "their own" definition, and not the universally understood one. Have you ever heard a weaker argument? If that was indeed the case, surely they would inform the customer of that when the customer is specifying how they want their steak cooked when ordering it!

I have been a regular customer at Kobe since they started in Leicester, and in the past, whenever we have ordered a medium-well steak, it has usually come back as medium-well beef steak is supposed to be i.e. slightly pink in the centre.

In the end, I decided not to have my steak replaced, as the manager's unjust treatment was highly disappointing (and baffling), and I was not in the mood for more food. When we received the bill, they insisted on charging us for the other steak, despite knowing full well that it was not what we had ordered.

Please see the photo of the steak that the manager insisted was cooked medium-well. It was such a foregone conclusion, that even my 12 year old daughter knew instantly that the steak wasn't cooked medium-well! I'll let the discerning steak lover judge for themselves.

In my view, today, Kobe took money from me that they were not entitled to take from me because they charged me for food that I had not ordered. These are, what seem to me to be, unethical actions. I will let a higher entity be the judge in this matter.

Oh, and by the way, as the poor customer in the previous posting also mentions, they insist on customers paying cash!! HMRC,...

If you want really poor food that will ruin your mood & a bill that’s 10x higher than the quality of food served then look no further!!!😃😃😃

A very average food restaurant with a price tag which doesn’t match the quality of food you’re served.

Visited on Thursday 7th July as a group of 4 for a birthday, we ordered the crispy chicken & BBQ ribs starter to share, the chicken was basically a take on dynamite shrimp except the batter was huge and the chicken pieces inside tiny 😂, the sauce lacked any real punch of flavour, the BBQ ribs were decent, nice sauce & presentation however this starter arrived 10 minutes after the first one, the chef in the kitchen and the manager out front should know it’s basic knowledge that all starters are served together.

For mains we ordered 1x surf n turf sirloin, 1 x bbq pulled burger, 1x grilled chicken burger & 1x kids burger aswell as a pina colada & strawberry daiquiri, the strawberry mock tails was shocking, just shocking, it wasn’t a daiquiri, it was lemonade with strawberry syrup and some bruised discoloured strawberries as garnish, the surf n turf was terrible, no seasoning, no flavour, the sizzler was overcrowded with rice, the steak was requested medium however came out med well, for a sirloin it was the chewiest sirloin I’d had in my life, the king prawns were the only decent thing on that plate, the bbq burger was ok, found it lacked texture as all it consists of is pulled beef & coleslaw so we had a wet & messy burger issue, the chicken burgers were just average, all of us agreed the triple cooked chips were not good, these ones tasted like they had been refried so many times that they’d turned to crunchy rubber, a triple cooked chip is crisp on the outer with fluffy potato in the centre, this wasn’t the case.

Overall we paid £100 for 3 adults & 1 toddler, it’s definitely overpriced for the quality of food served here, would I visit again? I’d have to...