In fairness the food itself was hot and edible. The service however was very poor. It took an age to be served. The girl in black was too busy over compensating for leaving customers waiting with fake joyfulness that she couldn't see she was annoying both the customer in front of me who had a rather large order, myself and the person behind. She also had me repeat my table number 3 times yet still noted it down wrong. This ended up with our food going back and forth to a different table who told the waitress they had not ordered it. When it was eventually brought over I asked the waitress if I would be able to buy some mayo as I hadn't spotted it was a purchasable item. This seemed to flummox the poor girl who eventually grunted an ok and then disappeared. Eventually returning with 3 pots. At this point I was holding a 50p she said oh just gimme that, threw the mayo down and ran off with it. They were only 30p each and I only wanted 1...... as a family of 7, 5 of which being children we were very much ready to just eat and go. I wouldn't necessarily have minded if it was busy but it was barely half full with at minimum of 4 staff members standing around on their phones. It's such a shame really. My husband and I visited 15 years ago before having our children, 2 of our children had never been to Blackpool before now and we thought it would be nice to take them to the place their parents had had their 1st meal away. Unfortunately they weren't impressed. I wish them well though, hopefully with a bit of training the staff members will be in a better position and give somebody else a better experience.