The Welcome Inne — Restaurant in England

The Not So Welcome Inne. If I could leave 0 stars, I would. We arrived and were vaguely waved towards a booth, by a waitress who could only be described as clearly hating her job. We settled our little boy into the high chair, who’s 1st birthday was the reason for the Scarborough trip, and began looking at the menu. She took our orders sulkily. When she brought our drinks over, all but one of the drinks including a latte, were placed directly in front of our little boy who as children do, grabbed for them. We hastily moved them out of his way whilst asking her not to do that. When the food was brought out, she arrived with two plates of fish and chips, said “haddock and chips?” And then plonked them both down on the table without saying which was which (one was cod) and AGAIN directly in front of our little boy who grabbed a handful of hot chips. My husband moved the plate as quickly as he could but the damage was already done. She then practically threw my food at me and banged my brother-in-law’s food in front of him. The other waitress noticed our distress and came over to speak to us and when we mentioned her colleague’s surly attitude, said she had also noticed it. I asked to speak to the manager but was told she was incapable of coming downstairs. I then told her in no uncertain terms to keep her colleague away from my baby as she clearly doesn’t care and is dangerous around children. The food was abysmal. The fish, both of them, were swimming in grease, as were the onion rings, the burgers were a bizarre colour, almost purple, and the sauces were the cheapest of the cheap. Laughably, the bill came in at over £60. Suffice it to say, we did NOT pay the full £60 which despite the clearly raised issues seemed to be expected of us. If you’re looking for a hearty meal with lovely service whilst visiting the seaside, DO NOT go to The Welcome Inn as the bitter taste it left in our mouths didn’t come purely from the...

My meal was fine, I had the gammon. Can't fault it and the chips were good (gotta have good chips!). Partner not impressed with his - he ordered the fish; he says it tasted fine but he didn't know there was small, regular or large fish available, waitress never mentioned this when he ordered. We spotted this on the board outside when we left which we didn't spot on the way in. Had he been asked he'd have ordered the jumbo as he's not a small bloke! Also, mushy peas not included in fish and chip meal! £1 extra. Who doesn't have mushy peas with their fish and chips?! Tartare sauce was in sachets, not in a dish. I'd have thought a fishing town would have actually made more of their fish and chip meal. Service was OK - they were quicker to take payment after our meal than they were to take our order but whatever. What I wasn't impressed with was the conversations taking place between manager (?) and younger staff; she was very much in charge and giving orders to young ones - that's fair enough - but did it have to be done 2 tables away from where customers were sitting? Conversations about cleaning the bins, getting the mop out, dirty tea towels, telling the young lad to come back and clean the bins and not leave the young lass to do it... Either find a way to be more discreet or take the staff into the kitchen to give them orders. Staff taking bin bag out through the restaurant while customers still eating. Started vacuuming while customers still eating. I've worked hospitality before and my restaurant manager would never have done this on the restaurant floor whilst customers were still eating. I wouldn't go back here. Yes my food was fine, but the other issues...

Went here after walking downhill from Scarborough Castle of the hottest day in September (9/9/2023). When we came in, the foreperson said that there may be some tables at the back that could fit us (tables and chairs on ground floor bolted down.) We were barely able to fit in, so one of the members of staff, Julie, said that we could eat upstairs as the chair were able to be pulled out and would be more comfortable for us. I ordered the Large Haddock and my wife the Scampi and chips. We both agreed that these were the best of out respective meals that we've ever had. The batter on the haddock was nice and delicate with the fish itself cooked so well that it flaked away at the gentlest touch of the fork. My wife found her scampi was amazing and she passed me one. It was so fresh and juicy that I couldn't decide on whether I should have gone for that instead, but I have no regrets about having chosen the Haddock. Julie was very accommodating to us. We ordered two large cola's to go with our meals. When we told her we had walked down from Scarborough castle, she brought up a jug of water just to make sure we were kept hydrated. Wonderful Service and an amazing view of the harbour from the upstairs window. Will visit again next time we find ourselves in...