wagamama exeter central — Restaurant in Exeter

Absolutely brilliant! Firstly I would like to mention what an absolute pleasure to meet the manager who goes by Karol 5* to this man!

The restaurant:- I haven’t had a wagamamas until this year, Ive been twice and had a brilliant experience both times. Very allergy aware unlike so many restaurants. For myself I am gluten intolerant and very sensitive, I had no issues. The restaurant is very clean, and even when it’s busy it’s not claustrophobic and hot. Toilets are also very clean!

The members of staff:-

I found on both occasions the restaurant is very busy, with good reason. The waiting staff are very good at what they do and even though I can tell they’re tired (I’m very perceptive), they don’t show it and they’rei very quick and efficient. There has been someone that has really stood out from the crowd, and that’s Karol. We have been seated by someone else and had someone come to take our order (we were undecided at first), no one has given me the same impression that karol has. He gave a very warm welcome, not so formal that it’s robotic, but a perfect mix that actually feels genuine. How he takes orders is also very relaxed, unique and is very easy to talk to.

The food:-

I’m a scoundrel for Asian cuisine, and this was delicious. Being gluten intolerant I don’t get many choices in my daily life and most of the things are awful or there’s just no variety. The gluten free menu is small but I won’t mark the restaurant as gluten free is slowly becoming more popular, but it’s still early ish days. I’m very happy with my chicken raisukaree, it reminded me of Thai red curry with a more coconut base. I did ask it to be spicer with some fresh chilli on the side. I highly recommend!! (This dish is mild without the added spice so don’t worry if you don’t like spice). PORTION is very important to me and I’m happy to say it’s the first place I’ve eaten and not had to go home and eat more. I’m not a big person by any measure and I don’t eat LOADS. Portion was brilliant. I’d rather pay more than have the portion reduced but please don’t do either as it’s perfect how it is!

Summary:

Definitely will be going again and ordering the same raisukaree, green tea and a smoothie (very nice), I’d highly recommend! Price is very reasonable for the food you get, the drinks are a little expensive (being picky). but I’d say with the portion and quality of the food, I wouldn’t bat an eyelid. Well done Wagamama’s for giving me the first very friendly...

I love coming to Wagamama, always has gorgeous food choices and the ramens are to die for!! I lost count of how many times I have come into Wagamama! The staff are all really helpful, smiley and happy to help you. You do sometimes have a little wait for a table but they are always very busy inside. You are always greeted with an Incredible aroma when you enter the doors of Wagamama, the smells get you in the mood for food very quickly. The menu is packed full of Incredible food that you always never know what to pick, and most the time I end up getting Sirloin Steak Chilli Ramen anyway as it is such an incredible dish. The staff are always lovely and make you feel very welcome. I am always very awkward with asking for alterations to the food I order but there are always very happy to do so, always apologise for being awkward but they always tell me they are more than happy to help. The drink selection is great and they have some incredible drinks, I love the ginger beer for sure, nice zing and spice to it. The portions are always great, especially the ramen, the Katsu curry is absolutely gorgeous too, recommend to anyone that is stuck and doesnt know what to order! The sobas are incredible too! I can probably list so many I love! I have one dish I wasnt too fond of myself but I guess that's just my taste. Always leave you full and satisfied! The desserts are incredible, and always try to squeeze in a dessert if we can! Only thing is the wait for the bill can be a little bit of a pain, as it is always extremely busy, the wait for a bill or to order can take a little while. However the staff are always very apologetic and always make it up with there beautiful food. Prices can be a little steep, it's definitely more of an occasional restaurant, like birthdays, date nights, anniversaries that I would go as my partner and I can rack up a bill over 50 pounds with starters, mains, a couple drinks. I definitely...

We ordered ramen and noodle dishes. Ramen dishes both were sloppy - sauce thrown on top of the pork, stodgy noodles, broth that tastes of nothing. Spoke to waitress who spoke to manager who clarified that this is their new way of making ramen. Tastes bland and of nothing. Asked if we wanted different dishes which we said ok to. Dishes were mediocre, katsu curry tastes weird, noodles tasted burnt. Not sure if they’re updating all their food, but it seems to taste weird, burnt and tasteless. Just wanted to leave at this point so we went onto the app to pay for our meal, it included our original ramen dishes, asked the waitress about this, she checked with the managers. They gave us dirty looks from across the restaurant constantly, creepily and coldly staring at us. After around 10 minutes they managed to sort this out. We wanted to redeem an offer of free edamame, was told that the manager had said that it won’t come off the bill because of the bill being so messed up already. Queried what can be done, the managers continued to just stare at us from across the restaurant. Eventually got it removed after another ten minutes waiting. This was a meal to redeem a Christmas gift card, it was appalling service and food! The managers need to sort out their attitudes towards customers, particularly the lady in the stripy white and black top and the man that stood near the front of the restaurant. Makes customers feel uncomfortable and not want to return, especially when the food is changing for the worse!! The only positive of the entire meal was our waitress Pheobe, she has excellent customer service skills and genuinely seemed to want to help us despite the managers ineffective skills. Such a shame as we used to go here often, but after several visits like this recently, I don’t think we will...