Coppers looks really good as a building.. We went in for a full english breakfast. Had to asked passing waitress where do we order food.. After standing at the bar for a while and bar staff very busy by seeing you but ignoring and carrying on. She showed me and took our order. (She didn't mention that there is over a hours wait for food)🤯. We waited 20 minutes just for our drinks. Another customer went up and asked how long there food is going to be as they been waiting over an hour. I looked around where we was sat and saw alot of customers with cutlery wrapped up and no food.. I waited 10 minutes after that customer as it was approching our hour wait. The waitress who served me said that their is only 1 chef on today has the other chef is poorly. She looked at the tickets on the back on the wall and said we should be next. I said we had to be somewhere at 11.50am and it was 11.15am and if she had said there is a long wait for food we would have gone elsewhere, giving people the right choice if they stayed or not... (We ordered our food at 10.20am). She asked us if we needed anymore drinks I said no thank you. We had drunk our drinks ages ago but if our food did come then we might have been hanging around for the drinks to be served.. We waited 10 mins. I nipped to the loo. When I came back, my husband and son told me that the chef had come downstairs and had a wobble and told the staff off in front of customers. Stating he's not very well and theres only me on and he wont rush for anyone and he will take as long he wants so they can wait when hes ready. Not very good and very unproffessional.. No wonder the staff were miserable and didnt want to serve you at the bar incase you was going to enquire about the long wait. I felt sorry for them to be put into that position. After 11.40am our food arrived. The breakfast was ok and hot but black pudding didnt taste right and we had to eat it quickly. Which wasn't good as then you dont enjoy it as much.... Like I said the building looked good.. but we wont be returning and if management who owns this place should be reading this, then I would recommend you re-train your staff on customer services and employing a part-time chef to take the pressure of main chef to help out during these times when needed. Obviously not a happy working environment to be when above factors take place..