Fat Hippo York — Restaurant in Great Britain

Staff were courteous and polite, service was impeccable. I have to question why a restaurant whose business model seems built around burgers, why the best part of my meal was the bread.

I ordered the 'Little American' which the wait staff assured me was the same size patty as is served on all their other burgers, just as a single instead of doubled up. This option seemed like it should be your ordinary basic cheeseburger. Easy right?

How could you get it so wrong? The beef patty was overcooked on the outside with a tough leathery outer crust while still managing to be undercooked on the inside. All contained within the incredibly thin, approximately 5mm of meat.

I see why you double the pattys up in most of your other offerings and disguise it under a tower of stupid toppings to the point it becomes inedible due to falling apart into your plate leaving diners to eat their £14+ burger with a knife and fork. A shout out to every burger chain in existence ever. Go wider, not taller!

I know there must be a multitude of overheads and costs in running any business, as the owners try to eek out a profit. But as an ongoing concern engaged in the food service industry, if this is the best you can do I'd advise you to exit the industry. The meat patty ultimately must cost you pennies and was truly disgusting low quality fare cooked poorly. Mcdonalds food at 4x the price.

I can walk into an Aldi and buy better produce for less than £2, and thats me paying the VAT and no bulk buy or industry discounts. I shudder to think what quality of beef you must be using. Shame shame shame. Dont do it folks. If a restaurant cant give you something better, different or more unique than what you can make at home for less cost then whats the point of going? Keep your money in your pocket.

That said, where'd you source...

What a disappointment! After we were seated we placed our drinks and food order. The drinks arrived relatively quickly however, it took over an hour for our food. The staff were very inattentive, for nearly 45 minutes no one came to check if we needed anything, nor to let us know the status of our order. After an hour of waiting we had to go and ask one of the waitresses about the food. Once it arrived the food was cold and not very pleasant to eat. There were also side dishes missed from the order. We had our toddler with us which we had to keep entertained during all this time, and unfortunately by the time the food arrived he was tired and barely touched the food. I wish I could say we were just an isolated case, but there were at least 4 tables in the part of the restaurant we were sat in, having exactly the same experience. It was clear the kitchen was really struggling to keep up with the orders and from the number of Deliveroo staff I believe they were prioritising take away orders over people dining in which I find unacceptable (if you can’t keep up with the orders, don’t accept new ones or do not sit people in the restaurant unless you warn them about the waiting times). The front of house staff did not look very bothered and could be seen throughout the restaurant in groups talking amongst themselves rather than attending to their customers. Throughout the whole of our visit in the restaurant no one even once apologised for the wait. It wasn’t until we gave them our honest feedback at the end before paying the bill that we were offered a discount. Overall, really disappointing experience. Having visited previously we were really looking forward to dining in again. Sadly we will not...

To begin to no end. Naturally. This was the most enchanting, tantalising and insanely futuristic experience of my existence - I wish there were more stars to give. Stroll in to fat hippo and you will be greeted with the warmest smiles, strongest cuddles and a strange exchange with the weather every time without fail - it’s company policy!:) upon arrival we were granted the mystical enjoyment of being briskly uncomfortable, by one could say being folded into the tiniest of high chairs; WHAT A TREAT! The straight jacket was magical, ticked off my bucket list! They were so loving and cautious with my preferred tightness (consent acquired immediately of course). The noodles were an odd replacement for chopsticks (would’ve been perhaps easier uncooked) when eating a lettuce wedge - oh I mustn’t forget to recommend the Wachos (WEALLY WONDERFUL). Our disabilities were noted with the upmost respect and consideration, we were even given a safety whistle (each which is pretty special). Wow, sorry I need to take a moment…. (RETURNED AFTER A LONG DEEP BATH) Here we go again, I’m ready now. The pineapple cocktail, the most outlandish adventure, it even came with a secondary toothpick - in addition to the complimentary burger skewers, although they did prove to be quite bitter, but I’m not one to bow down to a challenge! New year, new me. After receiving the doggy bags promptly filled with other customer leftovers, we were swooned away by happy faces and DOUBLE thumbs ups from every single person in the vicinity. Ciao for now, I’ll be dreaming of my return once I save enough of my good girl allowance. 👍🏻 forever in your favour Nathan - bad boy...