I was really disappointed with the whole experience. I paid £18.99 for the smallest potion of chips available at least around 4, and a crochet of fish that whilst it tasted lovely would not be enough food to feed a small child. I had a starter as well and was still starving buy the end of a meal that cost me in total with one glass of wine £33. Ridiculous.
Now I'm all for fine dining don't get me wrong, but not when I leave a place more hungry than when I came in. Would not return. Only giving two stars because the food tasted nice. The food tasting good was the only good thing about this place, can not at all fault the chef. Your food was delicious, would just have liked to have seen more of it on there. (I know that's the style of the cuisine your going for, but to me a meal should be more than something that just looks pretty, it should fill you as well)
I also felt very rushes and pushed to order, and the staff apart from the female waitress who was nice were quite cold. I know our friends were late, but these things sometimes do happen, you could have been nicer about how you communicated to us you needed us to order. Also my friend asked about one of the dishes she order having dairy as she's lactose intolerant, you informed her there was no dairy on her dish and when it was brought out there was dairy.
Tip - Let your staff try your whole menu, when your staff have tried the whole menu they can be better at giving your guests recommendations. Because they will know more about the portions sizes, content of the dish, and the best way to sell the food to your customers. You wouldn't sell a car without letting someone have a test drive. Let them experience the whole menu so they have a grater insight into how to make recommendations. *
I felt judged in that establishment by the guests, as well and overall it was prob the worst meal out I have ever had in my entire life, just because of the environment, portion size, and over all snooty atmosphere.
I have been to fine dining places and still had a meal that looked lovely but also filled me, and could name a long list of those places in and around Swansea. This review is not to be mean but to just display how I honestly felt.
Overall: Good quality tasting food, portion sizes could be bigger, staff and guests/atmosphere felt off and snooty. Didn't feel welcomed. Would...
Read moreThis place has for many years been the place to go to for our family celebrations. Sadly on this last occasion on Saturday 7/5/22 our lunch was most disappointing, lack luster.
Front of house service was good as usual.
The birthday girl ordered gin and tonic's for our aperitifs. They looked very pretty with mixed berries and lime, but the "excessive" amount of ice totally overwhelmed any flavour of gin, to a point a second shot was requested!!
We had all felt a nice Bombay gin and tonic each would set a civilised start to our meal, as it was a celebration.
We paid an addition supplement of £19 when selecting our meals from the base lunch time menu. Quite frankly the £7 charge for the scallop started dish was OTT, the dish had no flair or imagination attached in adding such an inflated amount.
The steak main also attracted an additional £5 supplement per head, so our guests where rather surprised at how very small the portion was. Indeed the half on tomatoe and micro leaves on top was greater in size to the steak.
The Haddock Kiev sounded promising in having an interesting twist, but yet again proved to be unexceptional without any pleasant oozey center. The raw onion and tomatoe garnish did nothing for the dish!
We have experienced so many exceptionally good exciting, sensational tasting plates in the past The Chelsea. Always leaving us wanting to return!!! What...
Read moreFor valentine's I decided to book the Hanson as a treat. The menu was a 4 course tatser menu for £45 per person. Upon booked I was advised that we would be downstairs but this didn't change the ambience. It was nice and quaint.
Almost 10 minutes after being seated we were asked what drinks we would like even though there was no menu to select from.
The time between service of food seemed quite long. With the menu being a taster menu and portions smaller it seemed like a lifetime. Starter was a scollop linguine with panchetta and parmesan but the panchetta was nowhere to be seen, just mushrooms.
The liver and foir gras parfait middle course was nice put way too much parfait compared to the amount of bread that was served.
The main course was ok, felt like it lacked flavour slightly. The dessert was nice however missing the Bailey's ice-cream as stated in the menu. When asked the waiter explained that they had a busy service ahead. I felt this was quite strange as we were in for 6pm. Some changes on the menu but not telling customers????? Not good enough really.
We left disappointed and hungry. A bowl of chocolate shreddies was needed afterwards 🤦♂️
This is the second time we've visited the Hanson. Unfortunately the first time was great for us either but I believe in giving second chances, however we won't be...
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