Very disappointed by how we were treated.
My friends and I visited The Broker for a quiet birthday evening — seven of us, all respectful and calm. Most of the group had drinks, and we came to enjoy the live music that was advertised. I was approached by a staff member (Elaine) and told I couldn’t sit there unless I had a drink in front of me. I said I wasn’t thirsty, but I’d be happy to get a glass of water to comply.
When I asked for tap water at the bar, I was told I could only buy bottled water — even though I had been told by the same staff member that a glass of water would be fine. I politely declined and returned to my table.
Moments later, Elaine returned and told me I had to leave. When I asked why, she said “this isn’t a library” and insisted I couldn’t sit there without buying something. I explained again I wasn’t being difficult, and I was with paying customers. We were then all asked to leave — despite being respectful and quiet the whole time.
Oddly enough, our group was then refunded for drinks that had already been mostly consumed — which made no sense if the issue was money or “sitting for free.” The entire situation felt like an overreaction, and quite honestly, like we were being profiled for being a younger group.
I’ve never been treated like this in any other pub — and I’ll never return. If you’re a young person just trying to have a chilled night with your mates, I’d recommend going somewhere...
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