Sad to say the beautiful, well-maintained and historic pub was let down by a frumpy staff member with zero customer service skills. You would think she had gained enough experience in life and in the trade to know how to properly interact with patrons. I asked for âa pint of lager pleaseâ which in most places means the house lager, but instead I got âWhat lager, we have lots.â Jeez oh. I asked for the cheapest and was told âWe are not a cheap pub, if you want cheap it is not here.â I said I would take whatever the cheapest is, which turned out to be Tennents.
After a few minutes I was served a cold pint of Tennents, which was great, but with no head whatsoever. ÂŁ4.90. Fine. I would happily pay extra if it could go towards getting this staff member etiquette lessons before she retires.
I ordered another pint, thought Iâd be funny and told her âIâll pay with another card to spread the costâ. She never cracked a smile and just said âAye thatâs a good...
   Read moreNot a friendly welcoming place for families. We were staying in the premier suite apartments nearby on a weeks stay in Glasgow. I was keen to check out an old fashioned Scottish pub, so popped in with my wife and 17 year old daughter. The elderly lady tending the bar told us we couldnât stay because my daughter wasnât 18 and as they donât serve food it was against the law. Having checked the law 16-17 year olds can enter pubs in Scotland regardless of whether they sell food or not. What a shame, it looks like a really characterful pub on the outside, but they donât welcome visitors. Iâve read elsewhere that the staff are discriminatory, so I wonder whether the issue was my wifeâs obvious mixed-race heritage. If you are with your family and looking for an nice old pub for a drink and chat with family,...
   Read moreSuch a great pub; to my mind the best in Glasgow. There's always a great, well chosen, selection of cask beers and it is uniformly well kept. Prices are great for Glasgow (£4.65 for any cask beer, no matter the abv, £5.50 when there's a keg line on, including real treats like Polly's). And the decor is fab too...proper old school Glaswegian boozer interior - dark wood, island bar. Friendly staff, reliably good beer, central location that is always easy to pop in on when you're in town for other things. I've done a lot of 'research' on Glasgow pubs - trust me, this is one...
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