Pizzeria Italia — Restaurant in Lancaster

This is our second time using this take away first time was amazing only one complaint the naan bread was a wrap, this time ordering the food was stone cold, Burger had no salad or sauce even though asked for, the garlic bread looked like a bus had run over it, only waited just under 2 hours, rang up complained the food was replaced and cold food taken back, sadly should of just got a refund, garlic bread was not a pizza base it was a wrap very tasteless, maybe they forgot the garlic, burger was made up with two burger bun tops maybe the person before or after us had two bottoms, garlic mushrooms was full of water, Kebab again was cold with the pitta bread wrapped separately burnt to a crisp on one side UN heated will not order again not even worthy of a one star but no option for a zero or...

Ordered tonight, left at wrong house still don't have our food. Absolutely fumming as hasn't eaten all day. The manager or whoever were calling is rubbish. We have waited for 2 hours!! Still nothing saying that my partner is in the wrong and trying to say he is lying but we don't even have a door bell and we asked to not due to family being asleep. Also hung up on my partner. We spent £21 for it to be robbed and we've tried to ring up again and they hung up horrible business!!! They take it wrong house and leave it to go cold. We went to the house as we reconized the house and it was gone. Accused us of eating it saying "guessing you've scanned it all" horrible man and hung up again!! Don't buy...

We ordered a mushroom pizza from here. It was for a non meat eater. Took it away only to find out after we opened it up it had Ham on it. We were short on time and hungry so just picked off the ham and ate most of the pizza even tho it was not very nice and you can not really call it a pizza! I was so angry on the way back past the shop I took the box with a few pieces left and told them where they went wrong. They had the cheek to tell me that was what I ordered...!! I could not believe it. I was not looking for a refund or anything but an apology. Very unprofessional and cant make a pizza to save their lives. Dont get pizza from here. After looking I see they have many bad reviews and I for...