The pictures of the buffet do not match what we encounter in the restaurant. You have a menu to choose from. The starters were not bad but we found it greasy. Unfortunately what we ordered was not up to standard. We ordered soft noodles and got dry vermicelli pasta, a dry pot of king prawns without shell that were not dry at all so most of the food was to waste. £25 per person that was such a waste of money... When we asked if the dry pot was actually right the waitress just said it was and then we saw her going to the counter joking about it with her mate, which to me was the worst part of the experience. At the end we asked for the deserts and the waitress told us that the dim sums (bear in mind none were sweet as you can see from the picture) were the deserts. Even my 9 year old knew a dim sum with prawns and chilli oil is not a desert. Anyway... We can take the fact that food is not to everyone's taste but learning that we were treated so differently from the rest of customers at the time was to never return. We were never offered the traditional Chinese menu nor was our table set as the surrounding tables with a bowl and chopsticks. Little did they know we are frequent in the Chinese scene and I cook traditional oriental food.. looks can be very deceiving and prejudice too. I definitely do not recommend it for...
Read moreI found wire balls in my food. When I brought this to the attention of the restaurant manager when checking out, he said he would give me a 10% discount at most, which is obviously unacceptable. So I had to find their owner to ask for an explanation. At first they told me that the owner was not in, but finally a person who claimed to be the owner came out from the back kitchen and told us that they could give us 20% discount at most. During this process, the restaurant kept emphasizing that I, as a customer, was also at fault, saying that I should have informed them when I found the wire balls so that they would immediately make me a new one. This argument is also obviously ridiculous. Ultimately I did not accept the 20% discount offered by this store, which was insulting to the customer. Finally I didn't ask for any discount and I won't come there again. But I feel that I have to write about my...
Read morei ordered from here on deliveroo at 13:14, then my order arrived 45 minutes later with a missing item, deliveroo reordered the correct item for me again free of charge.. i dont know if the people who work at the restaurant aren't capable of reading or what because for the 2nd time after waiting another 45 minutes they sent me the same wrong item again! I called the restaurant myself they didnt want to help they said i need to get deliveroo to send the order out. Deliveroo couldn't offer a redelivery again (understandably, they already did and this incompetent restaurant got it wrong for the second time) over two hours the items which were correct are now cold, and the missing item isn't going to be redelivered. Only order from here if you want to waste your...
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